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- Tasks: Support a diverse group of public sector clients with their insurance needs.
- Company: Join a highly regarded national broker known for professionalism and customer satisfaction.
- Benefits: Enjoy a salary up to £45k, hybrid work, and a market-leading benefits package.
- Why this job: Great opportunity for career growth in a supportive environment with a focus on client relationships.
- Qualifications: Previous commercial insurance account handling experience and strong communication skills required.
- Other info: ACII qualification support available; hybrid role with 2 days in the office.
The predicted salary is between 32400 - 54000 £ per year.
A highly regarded national broker are currently looking to add an experienced Commercial Account Handler to their established team in Manchester. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients.
The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.
The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.
This is a hybrid position with 2 days/week in the office.
About the Role
- To deliver high quality and efficient service to clients.
- Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
- Customers will range in size and shape, from smaller clients up to large corporate sized risks
- Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
- Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.
Key Skills/Experience Required
- Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
- Good communication, decision making and problem-solving skills.
- Excellent relationship building skills.
- The ability to work under pressure and assimilate large quantities of information quickly
- Influencing and negotiation skills
- An eagerness to progress with your ACII qualification would be supported, but is not essential
Salary/Benefits Information
- Salary to £45,000
- Market leading benefits package
- Hybrid – 2 days/week in the office
- Excellent opportunity for career development and progression
Contact
Reference: DH/72234
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
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Commercial Account Handler employer: Cavendish Maine
Contact Detail:
Cavendish Maine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the specific needs of public sector clients. Understanding their unique challenges and requirements will help you demonstrate your ability to provide tailored solutions during interviews.
✨Tip Number 2
Brush up on your commercial insurance knowledge, especially around contract renewals and documentation processes. Being able to discuss these topics confidently will show your expertise and readiness for the role.
✨Tip Number 3
Network with professionals in the commercial insurance field, particularly those who work with public sector clients. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare examples of how you've successfully handled client queries and built relationships in previous roles. Being able to share specific instances will highlight your problem-solving skills and customer service focus.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous commercial insurance experience. Focus on relevant roles where you've handled accounts, showcasing your skills in client management and documentation accuracy.
Craft a Compelling Cover Letter: Write a cover letter that reflects your motivation for the role. Mention your understanding of the public sector clients and how your skills align with the company's needs, particularly in providing high-quality service.
Highlight Key Skills: In your application, emphasise your communication, decision-making, and problem-solving skills. Provide examples of how you've built relationships with clients and managed their expectations effectively.
Show Enthusiasm for Development: Express your eagerness to progress with your ACII qualification in your application. This shows your commitment to professional growth and aligns with the company's support for career development.
How to prepare for a job interview at Cavendish Maine
✨Showcase Your Commercial Insurance Knowledge
Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss specific policies, regulations, and trends in the industry, as this will demonstrate your expertise and readiness for the role.
✨Highlight Your Relationship-Building Skills
Since the role involves working closely with clients, be ready to share examples of how you've successfully built and maintained relationships in previous positions. This will show that you understand the importance of client satisfaction and can effectively manage expectations.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific client issues or challenges. Prepare some scenarios from your past experience where you successfully resolved problems, showcasing your decision-making and negotiation skills.
✨Demonstrate Your Ability to Work Under Pressure
The role requires managing a diverse portfolio and working under tight deadlines. Be ready to discuss times when you've thrived in high-pressure situations, highlighting your ability to assimilate information quickly and deliver results efficiently.
