At a Glance
- Tasks: Support SME clients, manage portfolios, and deliver exceptional service.
- Company: Respected insurance broker with a collaborative team culture.
- Benefits: Salary up to £35,000, market-leading benefits, and hybrid working.
- Other info: CII study support available for personal and professional development.
- Why this job: Join a forward-thinking organisation that values growth and achievement.
- Qualifications: Experience in SME account handling and strong communication skills.
The predicted salary is between 30000 - 35000 £ per year.
Are you an SME Account Handler looking to take your career to the next level? A highly respected insurance broker is seeking a client-focused Account Handler to join their established team. This is an exciting opportunity to work with a diverse portfolio of SME Commercial clients, delivering exceptional service and building lasting relationships.
About the Role:
You’ll join an established team of 8 Account Handlers supporting SME clients with individual premiums of up to £10,000. You’ll work closely with Account Executives, and you’ll be the first point of contact for all client queries, ensuring every interaction reflects professionalism and expertise.
Your Responsibilities Will Include:
- Delivering a high-quality, efficient service to clients across a variety of sectors.
- Supporting Account Executives in the day-to-day management and renewal of client portfolios.
- Preparing, processing, and reviewing all documentation related to policy placement, amendments, and renewals.
- Building strong relationships and ensuring a seamless client experience from start to finish.
- Contributing to the company’s strong reputation for professionalism, competence, and outstanding customer service.
About You:
- We’re looking for someone who brings enthusiasm, expertise, and a genuine passion for delivering excellence.
- Previous experience within SME or commercial account handling gained within an insurance brokerage.
- Strong technical knowledge of commercial insurance products and processes.
- Excellent communication and relationship-building skills.
- The ability to work effectively under pressure and handle complex information with confidence.
- A proactive approach to problem-solving, negotiation, and client management.
- A commitment to personal and professional growth – CII study support is available for those looking to progress their qualifications.
Why Join?
This is a fantastic opportunity to be part of a supportive, forward-thinking organisation that values its people and rewards achievement. You’ll enjoy working within a collaborative team culture, with clear routes for professional development and progression. If you’re ready to bring your expertise and ambition to a respected national broker, we’d love to hear from you.
Salary/Benefits Information:
Salary to £35,000. Market leading benefits package. Hybrid – 2 – 3 days/week in the office. Excellent opportunity for career development and progression.
Account Handler in Bath employer: Cavendish Maine
Join a highly respected insurance broker as an Account Handler, where you'll be part of a supportive and collaborative team dedicated to delivering exceptional service to SME clients. With a strong focus on professional development, including CII study support, and a market-leading benefits package, this role offers clear pathways for career progression in a forward-thinking organisation that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they deliver exceptional service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Account Handler, you'll need to build strong relationships with clients. Role-play common client scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities and connect with employers looking for talent like yours. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Account Handler in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Handler role. Highlight your experience with SME clients and any relevant insurance knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our team. Remember, we love a personal touch!
Showcase Your Communication Skills:As an Account Handler, communication is key. In your application, demonstrate your ability to build relationships and handle client queries effectively. We want to see that you can reflect professionalism in every interaction!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cavendish Maine
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance products and processes. Being able to discuss specific policies and how they apply to different sectors will show that you're not just a candidate, but a knowledgeable professional ready to tackle client queries.
✨Showcase Your Communication Skills
As an Account Handler, you'll be the first point of contact for clients. Practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios with a friend to refine your responses and ensure you come across as approachable and professional.
✨Demonstrate Relationship-Building Abilities
Think of examples from your past experience where you've successfully built relationships with clients or colleagues. Be ready to share these stories during the interview to illustrate your ability to create lasting connections and provide exceptional service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
