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- Tasks: Lead a team while managing complex commercial insurance accounts and building strong client relationships.
- Company: Award-winning independent insurance broker with a focus on excellence and community impact.
- Benefits: Hybrid working, competitive bonuses, excellent pension, and full support for professional development.
- Why this job: Combine hands-on broking with leadership in a collaborative culture that values your growth.
- Qualifications: Strong commercial insurance experience and ability to mentor others.
- Other info: Opportunity to work closely with senior leadership and develop your career.
The predicted salary is between 43200 - 72000 £ per year.
The Business: Our client is an independent insurance broker with the capability to deliver like a national one. They are an award-winning business with a strong market reputation for excellence across client care, staff development, insurer relationships and community impact. Independence is central to their identity. Unlike many independent brokers, this is not a business that will eventually be sold to a consolidator. Their long-term strategy is clear, and it is one of the reasons people choose to build careers there.
Overview: Most insurance roles talk about servicing clients. This one is about ownership. Ownership of relationships, outcomes and the standards your team delivers every day. We are looking for an experienced commercial insurance professional who enjoys being close to the client and close to the market. Someone technically strong and commercially aware who can lead a small team while remaining hands-on with broking and client service. You will support several senior Account Executives and a Director across complex commercial programmes, while leading a team of four and helping ensure consistently high standards of service. This is not a pure management role. You will still be broking, advising clients and negotiating with insurers while helping shape how the team operates.
The Role: Supporting senior Account Executives and a Director across complex commercial insurance programmes. Leading broking activity across renewals, mid-term adjustments and new business placements. Negotiating terms, conditions and pricing with insurers across property, casualty and associated classes. Acting as a key technical contact for clients, insurers and colleagues. Reviewing programmes, identifying gaps in cover and advising on appropriate solutions. Managing the day-to-day servicing of larger and more complex accounts. Leading and developing a team of 4, supporting workloads, technical development and service standards. Supporting client meetings and maintaining strong relationships.
What You Will Bring: Strong commercial insurance broking experience. Experience handling complex commercial clients across property, casualty and related lines. Confidence dealing with clients, insurers and senior stakeholders. Strong technical knowledge and the ability to communicate solutions clearly. Experience mentoring or supporting colleagues within a broking team. The ability to combine hands-on broking with team leadership. CII qualifications are welcome but capability and attitude are equally valued.
What You Will Get: The opportunity to work closely with experienced Account Executives and senior leadership. A role that keeps you close to the client and the broking work. The chance to lead and develop a team while continuing to progress your own career. A collaborative culture built on doing things properly. Hybrid working flexibility. Competitive bonus structure. Excellent pension and benefits. Full support for professional development including CII qualifications.
If you enjoy the technical side of broking, value strong client relationships and want the chance to lead a team while staying close to the work that matters, this is a role well worth exploring.
Senior Account Handler / Team Leader in London employer: Cavendish Maine Recruitment
Contact Detail:
Cavendish Maine Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler / Team Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at local events. The more people you know, the better your chances of landing that Senior Account Handler role.
✨Tip Number 2
Show off your skills in interviews! Be ready to discuss your hands-on broking experience and how you've led teams in the past. We want to hear about your successes and how you can bring that ownership mentality to the table.
✨Tip Number 3
Research the company inside out! Understand their values and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their award-winning team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Senior Account Handler / Team Leader in London
Some tips for your application 🫡
Show Your Ownership: In your application, make sure to highlight your experience with ownership of client relationships and outcomes. We want to see how you've taken charge in previous roles and the impact it had on your team and clients.
Be Technical and Clear: Since this role requires strong technical knowledge, don’t shy away from showcasing your expertise in commercial insurance. Use clear language to explain complex concepts, as we value the ability to communicate solutions effectively.
Team Leadership Experience: We’re looking for someone who can lead a team while still being hands-on. Share examples of how you’ve mentored or supported colleagues in the past, and how you balance leadership with broking responsibilities.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Cavendish Maine Recruitment
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge, especially around property and casualty lines. Be ready to discuss complex cases you've handled and how you approached them. This shows you're not just a leader but also a hands-on expert.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your mentoring experiences and how you've supported colleagues in their development. This role is about combining leadership with broking, so demonstrate how you balance both.
✨Client Relationships Matter
Be ready to talk about your approach to building and maintaining strong client relationships. Share specific instances where your communication skills made a difference in negotiations or client satisfaction. This will show that you understand the importance of ownership in client care.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, their approach to client service, and how they support professional development. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.