At a Glance
- Tasks: Support the management team and ensure high-quality care for clients.
- Company: A caring organisation dedicated to client welfare and professional practice.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Join a passionate team focused on outstanding care and client safety.
- Why this job: Make a real difference in clients' lives while developing your leadership skills.
- Qualifications: Registered Nurse with NMC registration and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of Position
To support the Registered Nurse Manager, Nominated Individual and the Management team in the day-to-day running of the business. To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the client. To ensure that each client receives care appropriate to their individual needs. To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.
Principal Responsibilities
- To assist in the day-to-day running of the organisation and to act as the person-in-charge whenever asked to by the Registered Nurse Manager.
- To manage a caseload of clients, taking responsibility for all aspects of their care including daily notes review, auditing, communication with care teams and clients, Risk Assessments, creation and updating of Care Plans.
- To ensure accurate, timely, and compliant clinical documentation and reporting within the electronic systems in place.
- To visit clients in their own homes to assess and monitor, as deemed appropriate.
- To investigate complaints, take appropriate action and report these to the Management team.
- To safeguard clients from abuse and act immediately to report any suspected abuse, following the organisation’s policies and procedures.
- To support the Management team to maintain ISO and CQC registration and to achieve an Outstanding rating at the next inspection.
- To engage in positive working relationships with GPs, hospitals, local agencies and the wider multidisciplinary team, demonstrating compassion and effective communication skills.
- To ensure that clients’ privacy, dignity, choice, independence and safety are actively promoted at all times.
- To conduct staff appraisals and supervisions.
- To collaborate with the bookings team to ensure effective planning and suitable staffing of client cases.
- To coordinate and participate in the orientation and ongoing training of nurses and carers.
Required skills:
- Registered Nurse with current NMC registration
- Thorough knowledge of CQC guidelines
- Excellent written and spoken communication skills, and exceptional attention to detail
- Dedication, compassion and energy
- Reliable, dependable and a team player who is willing to help others
- The ability to show initiative and to have a positive, can-do attitude
Ideally you will:
- Have experience in private health care
- Have experience in the homecare sector
- Have had previous clinical management experience
- Have excellent computer skills
The organisation is committed to safeguarding and promoting the welfare of clients therefore the successful applicant will be required to undertake an enhanced DBS disclosure.
Support Service Supervisor employer: Cavendish Homecare Professionals
As a Support Service Supervisor, you will thrive in a nurturing and dynamic environment that prioritises the well-being of both clients and staff. Our company fosters a culture of compassion and professional growth, offering ongoing training and development opportunities to enhance your skills and career progression. Located in a supportive community, we are dedicated to maintaining high standards of care while ensuring a collaborative atmosphere where every team member's contributions are valued.
Contact Details:
Cavendish Homecare Professionals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Service Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings for Support Service Supervisors. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC guidelines and the Health and Social Care Act. We want you to show off your expertise and how you can ensure high standards of care in your role.
✨Tip Number 3
Practice your communication skills! As a Support Service Supervisor, you'll need to engage with clients, families, and the multidisciplinary team. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Service Supervisor
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let us see your dedication to providing high-quality care. Share experiences that highlight your compassion and commitment to meeting clients' individual needs.
Be Detail-Oriented:We love a candidate who pays attention to detail! Make sure your application is free from typos and clearly outlines your relevant skills and experiences, especially those related to CQC guidelines and clinical documentation.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with the responsibilities of the Support Service Supervisor role. We want to know why you’re the perfect fit!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cavendish Homecare Professionals
✨Know Your Stuff
Make sure you brush up on the Health and Social Care Act 2008 and CQC guidelines. Being able to discuss these regulations confidently will show that you're serious about compliance and client care.
✨Showcase Your Compassion
Prepare examples of how you've demonstrated compassion and effective communication in your previous roles. This is crucial for a Support Service Supervisor, so think of specific situations where you made a difference in a client's life.
✨Be Ready to Discuss Teamwork
Since this role involves collaborating with various teams, be prepared to talk about your experience working in multidisciplinary teams. Highlight how you’ve supported colleagues and contributed to a positive work environment.
✨Demonstrate Attention to Detail
Bring along examples of your clinical documentation or care plans to discuss during the interview. This will help illustrate your exceptional attention to detail and your commitment to maintaining high standards in client care.
