Clinical Services Co-ordinator

Cavendish Homecare are recruiting for a Clinical Services Co-ordinator to join our team.

Purpose of Position

• To support the Registered Nurse Manager, Nominated Individual and the Management team in the day-to-day running of the business.
• To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the client.
• To ensure that each client receives care appropriate to their individual needs.
• To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities

• To assist in the day-to-day running of the organisation and to act as the person-in-charge whenever asked to by the Registered Nurse Manager.
• To manage a caseload of clients, taking responsibility for all aspects of their care including daily notes review, auditing, communication with care teams and clients, Risk Assessments, creation and updating of Care Plans.
• To ensure accurate, timely, and compliant clinical documentation and reporting within the electronic systems in place.
• To visit clients in their own homes to assess and monitor, as deemed appropriate.
• To investigate complaints, take appropriate action and report these to the Management team.
• To safeguard clients from abuse and act immediately to report any suspected abuse, following the organisation’s policies and procedures.
• To support the Management team to maintain ISO and CQC registration and to achieve an Outstanding rating at the next inspection.
• To engage in positive working relationships with GPs, hospitals, local agencies and the wider multidisciplinary team, demonstrating compassion and effective communication skills.
• To ensure that clients’ privacy, dignity, choice, independence and safety are actively promoted at all times.
• To conduct staff appraisals and supervisions.
• To collaborate with the bookings team to ensure effective planning and suitable staffing of client cases.
• To coordinate and participate in the orientation and ongoing training of nurses and carers.

Required skills:

• Registered Nurse with current NMC registration.
• Thorough knowledge of CQC guidelines.
• Excellent written and spoken communication skills, and exceptional attention to detail.
• Dedication, compassion and energy.
• Reliable, dependable and a team player who is willing to help others.
• The ability to show initiative and to have a positive, can-do attitude.

Ideally you will:

• Have experience in private health care.
• Have a solid understanding of the homecare sector.
• Have had previous clinical management experience.
• Have excellent computer skills.

The organisation is committed to safeguarding and promoting the welfare of clients therefore the successful applicant will be required to undertake an enhanced DBS disclosure.