At a Glance
- Tasks: Oversee office operations, process orders, and support a dynamic team.
- Company: Join Cavan Bakery, a trusted name in artisan baking since 1929.
- Benefits: Enjoy a competitive salary, generous holiday, and free bakery goodies.
- Other info: Embrace diversity and innovation in a supportive work environment.
- Why this job: Be part of a creative team and make a real impact in a growing business.
- Qualifications: Strong communication skills and computer literacy are essential.
The predicted salary is between 24000 - 36000 € per year.
Cavan Bakery has been passionately crafting fresh artisan bread, cakes, and pastries since 1929, delivering delicious food and exceptional customer service. Serving a growing chain of shops and an array of wholesale customers across London and the Home Counties, the business continues to evolve its offerings to remain relevant and innovative. With nearly 100 years of craft heritage, Cavan Bakery is committed to upholding the tradition and quality of its products while embracing modern trends.
We are currently seeking an Office Supervisor to join our busy Head Office team. The Office Supervisor is responsible for the accurate processing of wholesale and retail orders, maintaining office systems, and ensuring efficient daily administration. The role includes day-to-day oversight of one Office and Wholesale Assistant and coordination of administrative workflow. The successful candidate will learn our in-house ordering systems and act as a key communication link between customers, bakery production, retail shops and the management team.
Key Skills (Required)- Fully computer literate including Microsoft Word and Excel
- Excellent communication skills and professional telephone manner
- Strong organisational ability
- Flexible and proactive team player
- Comfortable working to deadlines and urgent tasks
- Problem solving under pressure
- Fluent written and spoken English
- Previous order processing experience desirable
- Input and administer daily wholesale and retail orders accurately
- Handle incoming customer calls and enquiries
- Liaise with wholesale customers and retail shops to resolve issues
- Administer end-of-day production output
- Coordinate with bakers, drivers and shop teams daily
- Oversee the management of new wholesale account enquiries
- Maintain accurate records and office systems
- Order and manage stock of office and bakery stationery
- Provide general administrative support across the management team
- Escalate operational issues appropriately
- Day-to-day oversight of one Office and Wholesale Assistant
- Work allocation and workflow coordination
- First-line performance feedback
- Absence coverage planning
- Ensuring admin continuity during busy periods
This role focuses on coordination and support rather than formal management.
Hours of workFull time, Monday to Friday, 8:30am – 5:00pm. The role requires cover on alternate Saturdays (approximately 2–3 hours, depending on office needs). Time worked on Saturdays will be taken back as time off in lieu on the following Monday morning.
Salary & Benefits- £30,000 per annum
- 28 days holiday (including public/bank holidays)
- Workplace pension scheme
- On-site parking
- Social events
- Cycle to work scheme
- Free bread allowance
- 50% discount off all Cavan Bakery products
- Free lunch (when working)
- A box of cakes on your birthday
- Employee assistance 24/7 helpline offering free confidential advice and support
At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.
Office Supervisor employer: Cavan Bakery
Cavan Bakery is an exceptional employer that values its employees by fostering a supportive and inclusive work culture, offering competitive benefits such as a generous holiday allowance, workplace pension scheme, and unique perks like free lunch and a birthday cake box. As part of a nearly century-old artisan bakery, employees have the opportunity to grow within a dynamic environment that encourages innovation while upholding traditional craftsmanship, making it a rewarding place for those seeking meaningful employment in London.
StudySmarter Expert Advice🤫
We think this is how you could land Office Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Cavan Bakery's history and values. Understanding their commitment to quality and innovation will help you connect your skills to their mission.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with customers and teams, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed workflows or solved problems in previous roles. This will demonstrate your ability to handle the day-to-day oversight required for the Office Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Cavan Bakery team.
We think you need these skills to ace Office Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Office Supervisor role. Highlight your relevant experience in order processing and administration, and show us how your skills align with what we're looking for at Cavan Bakery.
Show Off Your Communication Skills:Since this role involves liaising with customers and coordinating with various teams, it's crucial to demonstrate your excellent communication skills. Use clear and professional language in your application to reflect your ability to communicate effectively.
Be Organised and Detail-Oriented:We love a candidate who pays attention to detail! Make sure your application is well-structured and free of errors. This will show us that you have the strong organisational skills we need for the Office Supervisor position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cavan Bakery
✨Know Your Stuff
Before the interview, make sure you understand Cavan Bakery's history and values. Familiarise yourself with their products and services, especially how they handle wholesale and retail orders. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Show Off Your Skills
Be ready to discuss your experience with Microsoft Word and Excel, as well as any previous order processing roles. Prepare specific examples of how you've used these tools to improve efficiency or solve problems in past jobs. This will demonstrate your capability to handle the responsibilities of the Office Supervisor role.
✨Communication is Key
Since the role involves liaising with customers and various teams, practice articulating your thoughts clearly. Think of scenarios where you've successfully resolved issues or communicated effectively under pressure. This will highlight your excellent communication skills and professional telephone manner.
✨Be a Team Player
Cavan Bakery values flexibility and teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share examples of how you've supported colleagues or managed workflow in busy periods. This will show that you're not just a lone wolf but someone who thrives in a team environment.