Customer Service Advisor
Customer Service Advisor

Customer Service Advisor

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and support to clients in the housing sector.
  • Company: Renowned housebuilder with a strong commitment to sustainability and community.
  • Benefits: Permanent position with competitive pay and opportunities for growth.
  • Why this job: Join a respected company making a positive impact in the housing industry.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Be part of a team dedicated to quality and community-focused projects.

The predicted salary is between 28800 - 43200 Β£ per year.

Location: Cumbria

Type: Permanent

The Company

Our client is a prestigious and well-established housebuilder with over 60 years' experience in the UK construction industry. Operating across the North of England, they are recognised for delivering high-quality new build homes while placing sustainability and community impact at the heart of everything they do.

Customer Service Advisor employer: Caval Ltd

As a Customer Service Advisor with our esteemed housebuilding client in Cumbria, you will be part of a team that values sustainability and community impact, making a real difference in people's lives. The company fosters a supportive work culture that prioritises employee growth through training and development opportunities, ensuring you can thrive in your role while contributing to the delivery of high-quality homes. With over 60 years of industry experience, this employer offers a stable and rewarding environment for those seeking meaningful employment.
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Contact Detail:

Caval Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work for the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your experiences. We want you to shine!

✨Tip Number 3

Show your passion for sustainability and community impact during interviews. Our client values these traits, so let them know how you align with their mission and why you care!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Time Management
Conflict Resolution

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Customer Service Advisor role. Highlight any previous customer service experience and how it aligns with our values at StudySmarter.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our mission. Keep it engaging and personal, so we get a sense of who you are.

Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past experiences or specific achievements.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Caval Ltd

✨Know the Company Inside Out

Before your interview, make sure you research the housebuilder thoroughly. Understand their values, recent projects, and commitment to sustainability. This will not only impress them but also help you tailor your answers to align with their mission.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle the challenges of the role effectively.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, and how they measure success in the customer service department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

✨Practice Active Listening

During the interview, make sure to listen carefully to the interviewer’s questions and comments. Respond thoughtfully and don’t hesitate to ask for clarification if needed. This will demonstrate your communication skills and your eagerness to engage in a meaningful conversation.

Customer Service Advisor
Caval Ltd

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