At a Glance
- Tasks: Provide first-line technical support and resolve incidents for users.
- Company: Join Causeway Technologies, a leader in impactful IT support.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Other info: Dynamic team environment with potential for career advancement.
- Why this job: Make a difference by helping users and enhancing their tech experience.
- Qualifications: Strong customer service skills and a knack for problem-solving.
The predicted salary is between 25000 - 35000 £ per year.
Causeway Technologies in Birkenhead is seeking a Service Desk Engineer to provide first-line technical support and customer service.
You will log, diagnose and resolve incidents, escalate when needed, and keep users informed on progress.
You will help maintain system documentation, assist with license management, and participate in user inductions. Hybrid working is available with onsite presence in Birkenhead.
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Onsite Service Desk Engineer - Impactful IT Support in Birkenhead employer: Causeway Technologies
At Causeway, we pride ourselves on being an award-winning employer that values diversity, well-being, and professional growth. Our hybrid working model allows for a balanced work-life experience, while our commitment to employee development ensures that you can thrive in your career as a Product Designer. Join us in our modern offices in Middlesbrough or Lisbon, where collaboration and innovation are at the heart of everything we do, making a meaningful impact in the construction software industry.
