At a Glance
- Tasks: Support the daily operations of a mental health charity and provide administrative assistance.
- Company: Join CAUSE, a peer-led charity making a difference in mental health support.
- Benefits: Enjoy 25 days annual leave, paid Carer's Leave, and a supportive work environment.
- Other info: Flexible working options available after induction, with opportunities for training and development.
- Why this job: Make a real impact while working with a compassionate team dedicated to mental health.
- Qualifications: Strong organisational skills and experience in administration are essential.
The predicted salary is between 25000 - 25000 £ per year.
CAUSE is recruiting a Business Support Officer to support the effective day-to-day running of our peer-led mental health carers charity.
Location: CAUSE, 393 Holywood Road, Belfast, BT4 2LS
Contract: Permanent
Hours: 35 hrs per week
Salary: FTE £25,000 for 35 hrs
Deadline to apply: Wednesday 2nd December 2026 at 2 pm
Working Arrangements: This is primarily an office based position, working 35 hours per week from the CAUSE Belfast office. Following successful induction and subject to the requirements of the role, home working on Wednesdays may be considered by agreement with the Chief Executive. This arrangement will remain subject to organisational and service needs. Occasional travel may be required in connection with CAUSE activities.
Benefits of Working with CAUSE:
- 25 days' annual leave per year, alongside statutory/public holiday entitlement.
- 5 days' paid Carer's Leave per year, in addition to other leave entitlements.
- Employer pension contribution of 3%.
- Westfield Health Level 1 package following successful completion of six months' employment.
- Access to relevant training and development opportunities.
- A supportive, values-led working environment within a small and committed team.
About CAUSE: CAUSE is a peer-led charity supporting families, partners and friends of people experiencing serious and enduring mental health challenges across Northern Ireland. Our work is shaped by lived experience and includes advocacy, information, emotional support, groups and training.
Working with CAUSE: Our six core values are Compassion, Partnership, Respect, Integrity, Authenticity and Empathy. We are looking for a Business Support Officer who shares these values and will contribute to a welcoming, respectful and supportive environment for carers, colleagues and everyone engaging with CAUSE.
Job Purpose: The Business Support Officer will play a central role in the effective day-to-day running of CAUSE, providing high-quality administrative and organisational support to the Chief Executive and wider CAUSE team. The postholder reports directly to the Chief Executive.
The postholder will coordinate day-to-day office administration, maintain accurate organisational records and help ensure administrative processes are efficient, consistent and well organised. The role includes routine financial administration, HR and recruitment administration, maintaining organisational systems, coordinating meetings and supporting CAUSE services. The BSO will be a key administrative link with CAUSE’s external accountancy provider; professional accounting responsibilities remain with that provider.
This is a varied, hands-on role requiring an experienced, proactive and highly organised individual who can prioritise work, use initiative and take ownership of administrative responsibilities.
Business Support Officer in Belfast employer: Cause
At CAUSE, employees are valued and supported in a positive working environment. The organization offers opportunities for professional growth and development while making a meaningful impact in the mental health sector. Flexible working arrangements, including potential home working, contribute to a balanced work-life dynamic.
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We think this is how you could land Business Support Officer in Belfast
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We think you need these skills to ace Business Support Officer in Belfast
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Cause, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Cause
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Cause’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.