Youth Support Coordinator - Maternity Cover (9-12 Months FTC)
Youth Support Coordinator - Maternity Cover (9-12 Months FTC)

Youth Support Coordinator - Maternity Cover (9-12 Months FTC)

St Albans Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Caudwell Youth

At a Glance

  • Tasks: Support young people through mentoring and coordinate services for their development.
  • Company: Join Caudwell Youth, a charity dedicated to improving young lives.
  • Benefits: Enjoy hybrid working, 25 days leave, training opportunities, and employee discounts.
  • Why this job: Make a real impact while working in a passionate team focused on youth empowerment.
  • Qualifications: 1 year experience supporting young people, driving licence, and basic Microsoft Office skills required.
  • Other info: This is a maternity cover role with potential for extension.

The predicted salary is between 30000 - 42000 £ per year.

Youth Support Coordinator – Maternity Cover (9-12 Months FTC)

Youth Support Coordinator – Maternity Cover (9-12 Months FTC)

2 days ago Be among the first 25 applicants

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This is a fixed term role for approx 9-12 months to provide maternity cover. (subject to extension depending on employee return date. For a full job description and to make an application, please visit our website)

Purpose of Role

To support the Area Manager in ensuring the Charity’s development and growth in ways that are relevant and in line with operational services and charitable objectives.

To ensure the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long-term mentoring for young people.

To have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.

In Your Role

We offer a comprehensive induction/probation period that will equip you with the skills and confidence to work with a thriving caseload of young people and mentors;

  • You will be expected to carry out a wide range of duties independently, with guidance and supervision available at all times.
  • You will have the opportunity to contribute your knowledge and experience to the wider team and support organisational development.

Key Duties

  • Responsible for a geographical area, supporting up to 20 young people.
  • Coordinate onboarding of young people, including the initial assessment, matching of volunteers developing skills sessions if and when appropriate.
  • Develop a multi-agency approach for the young people you are working with, to ensure your young people have the right support at the right time.
  • Directly support young people whilst they are onboarding onto our mentor service.
  • Support young people to identify their short term goals and long-term goals to structure and guide the mentoring sessions.
  • Signpost to other relevant services when required.
  • Report any safeguarding concerns to the DSL, with support from your line manager.
  • Work in partnership/support with the Volunteer team to recruit, interview, induct, deploy, support and develop volunteer mentors.
  • Organise and lead volunteer group chat, volunteer meet ups, training and stakeholder meetings.
  • Support volunteer training for specialist areas, depending on the needs for the young people referred to the service.
  • Maintain Caudwell Youth’s values and effectiveness of volunteer-based support for young people.
  • Effectively report to your line manager (or escalate as appropriate)on complaints and compliments relating to programmes
  • Develop local knowledge of needs and funding opportunities, with support from your line manager
  • Build knowledge of local strategies, linking in with network forums.
  • Develop relationships and partnerships with local employers, benefit agencies, training establishments to enable opportunities for young people.
  • With support, understand demand, monitoring targets and ensure objectives are met.
  • Support young people to actively engage with our provision.
  • Collect outcomes data, in line with Caudwell Youth’s policies and procedures
  • Embed engagement strategy with the young people in your area. and participate in Voice of the Young Person activities.
  • Identify opportunities to develop new streams of services.
  • Ensure we achieve agreed development objectives, with support from your line manager.
  • Endeavour to promote Caudwell Youth’s values in all that you do.
  • Be an ambassador for Caudwell Youth in across the charity’s wider geographies.

Coordination & Development

  • With support from your line manager, ensure the delivery, and development of services, and community-based activities, and development opportunities are in line with regulatory requirements, and our own policies, including safeguarding, social media, health & safety and data protection.
  • Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
  • Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility, with support from your line manager where appropriate.
  • Develop bespoke activities for the needs of the young people in the geographical location.

Administration

  • Maintain an excellent standard of record keeping and reporting of all work undertaken in line with data protection and other regulations.
  • Monitor and have oversight of volunteer input into the CRM database.
  • Monitor all activities for your area against targets and objectives.
  • Undertake proactive activities in line with our policies and good practice.

Partnership and Liaison:

  • Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
  • Ensure effective, relevant and appropriate communication at all times.
  • Represent the Charity to other organisations, funders and supporters.
  • Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
  • Be a point of contact for members and external contacts as regards to activities and service provision.
  • Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
  • Express and promote equal opportunities and encourage inclusion and involvement.
  • Ensure good communications and relationships within the team at all times.
  • Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.
  • Effectively lead and support a team of mentors.

General:

  • Demonstrate a high level of professionalism and maintain professional boundaries at all times.
  • Undertake and identify training as required and take a positive approach to personal development.
  • Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
  • Undertake any other reasonable tasks deemed necessary.

On appointment, you are expected to have:

  • Previous professional experience and hold most of the necessary skills for the role.
  • Excellent knowledge and understanding of young people services in the UK Strong people skills: demonstrates empathy, leads by example, and contributes to building a desirable team culture
  • Understanding of young people at-risk Commitment to equality and diversity
  • A positive attitude with a proactive and flexible approach to work
  • A good understanding of safeguarding and confidentiality
  • A full driving licence, with access to a vehicle and have business insurance cover on your policy

Experience:

  • Experience of working with statutory services to support at risk young people
  • Experience of working to agreed delivery targets, monitoring outcomes, programme evaluation and report writing
  • Excellent presentation skills to external stakeholders

Skills;

  • Experience of liaising and relationship building with local networks
  • Awareness of other local charities
  • Use of software such as Office 365 and Better Impact

Please confirm the following minimum requirements. All questions must be answered Yes to meet the essential criteria:

  • Do you have a minimum of 1 year’s experience supporting young people?
  • Do you hold a full UK driving licence with no endorsements or convictions, and be eligible to obtain business insurance?
  • Do you have basic experience using Microsoft Office (e.g., Word, Excel, Outlook)?
  • Have you worked alongside or managed volunteers?

We are an experienced team that are dedicated to improving the lives of the young people we support.

  • Hybrid – working from home and in the community
  • Westfield Health (including Employee Assistance Programme and extended counselling sessions)
  • Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
  • 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
  • Extra paid day off on your birthday
  • Paid day off for volunteering in your community
  • Training opportunities to support your personal development
  • Employee discounts on everyday goods and services
  • Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

  • Industries

    Non-profit Organization Management

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Youth Support Coordinator - Maternity Cover (9-12 Months FTC) employer: Caudwell Youth

Caudwell Youth is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of young people. With a strong commitment to employee development, including comprehensive training opportunities and a generous benefits package, staff can thrive both personally and professionally while working in the vibrant community of St Albans. Join a dedicated team that values collaboration, inclusivity, and the empowerment of youth, all while enjoying the flexibility of hybrid working arrangements.
Caudwell Youth

Contact Detail:

Caudwell Youth Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Youth Support Coordinator - Maternity Cover (9-12 Months FTC)

✨Tip Number 1

Familiarise yourself with the local charities and organisations that work with young people. Building relationships with these groups can help you understand the landscape and identify potential partnerships, which is crucial for the Youth Support Coordinator role.

✨Tip Number 2

Engage with young people in your community to gain insights into their needs and challenges. This hands-on experience will not only enhance your understanding but also demonstrate your commitment to supporting them, making you a more attractive candidate.

✨Tip Number 3

Attend workshops or training sessions related to youth support and mentoring. This will not only boost your skills but also show your proactive approach to personal development, which aligns well with the values of our organisation.

✨Tip Number 4

Network with professionals already working in youth services. They can provide valuable insights and advice on the role, and may even refer you to opportunities within their organisations, including ours at StudySmarter.

We think you need these skills to ace Youth Support Coordinator - Maternity Cover (9-12 Months FTC)

Experience in supporting young people
Strong interpersonal skills
Understanding of safeguarding and confidentiality
Ability to develop positive working relationships
Knowledge of local services and resources for young people
Experience in coordinating and managing volunteers
Excellent communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to monitor and evaluate programme outcomes
Commitment to equality and diversity
Strong organisational skills
Experience in report writing
Flexibility and adaptability in approach to work
Understanding of the needs of at-risk young people

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supporting young people, coordinating services, and working with volunteers. Use specific examples that demonstrate your skills and achievements related to the role.

Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for youth support and how your background aligns with the charity's objectives. Mention any specific experiences that showcase your ability to develop relationships with young people and partner organisations.

Highlight Relevant Skills: In your application, emphasise key skills such as empathy, communication, and organisational abilities. Make sure to mention your understanding of safeguarding and confidentiality, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.

How to prepare for a job interview at Caudwell Youth

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of a Youth Support Coordinator. Be prepared to discuss how your previous experience aligns with these duties, especially in supporting young people and coordinating services.

✨Showcase Your People Skills

This role requires strong interpersonal skills. During the interview, share examples of how you've built positive relationships with young people or volunteers in the past. Highlight your empathy and ability to lead by example.

✨Demonstrate Knowledge of Safeguarding

Given the nature of the role, it's crucial to have a solid understanding of safeguarding practices. Be ready to discuss your knowledge and any relevant experiences that demonstrate your commitment to keeping young people safe.

✨Prepare Questions for the Interviewers

Interviews are a two-way street. Prepare thoughtful questions about the charity's programmes, team dynamics, and how success is measured in this role. This shows your genuine interest and helps you assess if the organisation is the right fit for you.

Youth Support Coordinator - Maternity Cover (9-12 Months FTC)
Caudwell Youth
Location: St Albans
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