Family Support Sessions Facilitator

This is an exciting opportunity to work in a supportive and collaborative environment within a developing service. We are currently seeking an enthusiastic facilitator to support the delivery of our support sessions to families, education, health, and social care staff. Caudwell Children deliver a range of practical and accessible sessions, and you will be working to increase the skills and knowledge of others to enhance the lives of children and young people with disabilities through the delivery of our sessions. These sessions focus on some of the key difficulties families may experience when raising a child with a disability and/or autism, which have been developed in direct consultation with autistic people, parents, beneficiaries and our in-house clinical team.

About Caudwell Children: Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.

Main Duties & Responsibilities:

• Work with the Workshop Delivery & Development Manager to assist in identifying training needs for families, children and young people living with disabilities and people working in health, social care and education settings.
• Deliver face to face and virtual sessions for children and families living with disabilities, and people working in health, social care and education settings.
• Obtain outcomes from the Family Support sessions and coordinating with the Workshop Delivery & Development Manager, provide analysis and recommendations.
• Liaise with Caudwell Children’s Family Support Team to confirm that families they have referred into the Family Support Sessions have attended, to enable follow up as part of a support plan.
• Provide regular, accurate reporting of training activity, for example attendees, content and time.
• Support others, including volunteers and apprentices, to deliver family play sessions when part of the workshop.
• Work effectively and co-operatively as a member of a team, maintaining good working relationships with colleagues and professionals from other departments within the Charity and with external agencies.

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development.
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• Work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
• Ensure compliance with statutory and non-statutory bodies.
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary, work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post.

Person Specification:

• Knowledge and understanding of children, young people and families with SEND including autism.
• Presentation skills both written, visual and verbal.
• Ability to work with a high degree of accuracy.
• Excellent written and verbal communication skills.
• Ability to plan and prioritise workloads.
• A positive ‘can-do’ attitude with a flexible approach to work.
• Able to meet the physical requirements of the role after reasonable adjustments have been made for illness or disability.
• Full, clean driving license and access to own vehicle as some travel in Staffordshire/Cheshire may be required.
• Knowledge of statutory and voluntary agencies.
• Experience of working in the Third Sector.
• Experience of working in CQC and ISO regulated organisations.
• Experience of working with volunteers.

This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

Disclosure & barring service checks: The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for an Enhanced check without a barred list disclosure check. Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

Location: Caudwell International Children’s Centre (CICC). Up to £26,950 per annum depending on qualifications and experience.