Team: Centre
Location: Tyneside
Work pattern: 35 hours per week, on a 2 week rota working every other weekend
Salary: Up to £23,943 per year
Contract: 12 month fixed term contract
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Receptionist:
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To play an integral role within the centre team, providing a welcoming and professional first point of contact for members of the public, volunteers and other stakeholders. The role provides information and assistance through telephone, face-to-face and digital communication, alongside essential administrative and operational support to help the centre run smoothly and effectively.
About the Centre team:
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Our centres care for thousands of cats each year until they are able to find a loving new home
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Our dedicated team of staff and volunteers work together to provide the best possible care for the cats at our centre, while supporting the many different activities that help keep the centre running smoothly.
What we’re looking for in our Receptionist:
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previous administration or customer service experience
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a confident communicator with excellent organisational skills
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a valid driving license (automatic or manual) and comfortable driving a small van
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ability to work on own initiative accurately and under pressure
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experience using Microsoft Office, including Outlook, Word and Excel
What we can offer you in a role where you make a difference to cats’ lives every day:
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Health and wellbeing benefits to help you stay well at work
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Ongoing learning and development to help you build your skills and grow your career
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26 days’ annual leave, increasing with service
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A competitive contributory pension scheme and life assurance for peace of mind
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Practical financial support, including access to Salary Finance
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Everyday support such as eye care vouchers and confidential advice services
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Enhanced sick pay and family-friendly policies to support you when it matters most
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Access to discounted pet insurance to help care for your pet’s health
Receptionist in Gateshead employer: Cats
Cats Protection is an exceptional employer, offering a fulfilling role as a Cat Welfare Van Driver & Brand Ambassador within a supportive and passionate team. Located in the vibrant South East Region, including London, employees benefit from a flexible rota-based schedule, opportunities for personal growth, and the chance to make a meaningful impact on the lives of cats and their owners. With a strong commitment to volunteer engagement and safety, Cats Protection fosters a collaborative work culture that values every contribution.
