Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to maximise shop performance and manage daily operations.
- Company: Join the UK's largest cat welfare charity, dedicated to improving lives for cats and their owners.
- Benefits: Enjoy health benefits, 26 days annual leave, and financial wellbeing support.
- Why this job: Make a real impact while working in a fun, vibrant retail environment with unique items.
- Qualifications: Experience in retail management, team leadership, and achieving sales targets is essential.
- Other info: Apply early as positions may close before the deadline; virtual interviews available.
The predicted salary is between 21500 - 25000 £ per year.
Team: Retail
Location: Erdington
Work pattern: 37.5 hours on a rota basis (to include weekends)
Salary: Up to £25,140.96 per annum
Contract: Permanent
We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities of our Shop Manager:
- To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity.
- To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework.
- To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.
About the retail team:
Our retail operation consists of over 80 charity shops. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we're looking for in our Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment.
- Previous experience of line managing a team and building a culture to achieve a collective goal.
- Experience and/or understanding of working to sales targets and budgets.
- Excellent organisational skills including the ability to meet deadlines.
- Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity.
What we can offer you:
- Range of health benefits.
- 26 days annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- And much more, which you can learn about here.
Interested? Here's how to apply:
Application closing date: 29th April 2025
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form.
- Virtual interview via Microsoft Teams.
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Shop Manager in Birmingham employer: Cats Protection
Contact Detail:
Cats Protection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Birmingham
✨Tip Number 1
Familiarise yourself with the values and mission of Cats Protection. Understanding their commitment to cat welfare will help you align your answers during the interview and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you successfully managed a team or improved shop performance, as these will be key points of interest for the interviewers.
✨Tip Number 3
Research the local community in Erdington and consider how you can engage with it through the shop. Showing that you have ideas for community involvement can set you apart as a candidate who is proactive and invested in the role.
✨Tip Number 4
Be ready to discuss how you would handle challenges related to sales targets and budgets. Think of specific strategies you've used in the past to meet financial goals, as this will demonstrate your commercial awareness and problem-solving abilities.
We think you need these skills to ace Shop Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, particularly any roles where you managed a team or worked towards sales targets. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and your understanding of the charity sector. Mention how your skills align with the responsibilities of the Shop Manager role and why you want to work for this charity.
Highlight Leadership Skills: In your application, emphasise your experience in leading and developing teams. Provide examples of how you've motivated staff and volunteers to achieve collective goals in previous roles.
Showcase Commercial Awareness: Demonstrate your understanding of retail performance metrics and how you've successfully managed budgets or sales targets in the past. This will show that you can take ownership of shop income and expenditure effectively.
How to prepare for a job interview at Cats Protection
✨Show Your Passion for Cats
As a Shop Manager for a cat welfare charity, it's essential to convey your passion for animal welfare. Share any relevant experiences you have with cats or volunteering in similar environments to demonstrate your commitment to the cause.
✨Highlight Your Leadership Skills
Since the role involves managing a team of employees and volunteers, be prepared to discuss your previous leadership experiences. Provide examples of how you've successfully coached and developed a team to achieve collective goals.
✨Understand Retail Performance Metrics
Familiarise yourself with key retail performance metrics such as sales targets, budgets, and profit margins. Be ready to discuss how you have previously managed these aspects in your past roles and how you plan to maximise shop performance.
✨Demonstrate Organisational Skills
The role requires excellent organisational skills, so prepare to discuss how you manage your time and prioritise tasks. Share specific examples of how you've met deadlines and handled multiple responsibilities in a retail environment.
