At a Glance
- Tasks: Help care for cats, clean their spaces, and assist with adoptions.
- Company: Join Cats Protection, a dedicated team helping thousands of cats find loving homes.
- Benefits: Enjoy a supportive work environment with flexible hours and a focus on animal welfare.
- Why this job: Make a real difference in the lives of cats while gaining valuable experience in animal care.
- Qualifications: Must have a full driving license and experience in animal welfare; strong communication skills are essential.
- Other info: Work 14 hours a week with a rolling rota; every other weekend required.
The predicted salary is between 8000 - 9000 £ per year.
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Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
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Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
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Present a professional and friendly image to customers and visitors
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As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
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Work with volunteers to coach and guide them on cat care duties
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Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
About the centre team:
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Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
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Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Senior Rehoming and Welfare Assistant, Rehoming and Welfare Assistants, Receptionist and Driver, Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
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A full, manual driving license is essential as some driving of centre vans is required
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An excellent communicator with strong empathy
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Excellent customer service skills and experience of dealing with members of the public
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Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
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Resilient with the ability to cope with potentially distressing and emotional situations
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A positive attitude and good at working as part of a team
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An understanding of health and safety and comfortable with manual handling tasks
Location: Harrow, London
Work pattern: 14 hours per week (over 2 days), working every other weekend on a 2-week rolling rota
Salary: Up to £8,777.30 per year plus £1812 London weighting
Contract: Permanent
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
Apply Find out more about working for us
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National Cat Centre, Lewes Road, Chelwood Gate, Haywards Heath, RH17 7TT
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03000 12 12 12
Rehoming and Welfare Assistant employer: Cats Protection
Contact Detail:
Cats Protection Recruiting Team
+443000121212
recruitment@cats.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Rehoming and Welfare Assistant
✨Tip Number 1
Familiarize yourself with the specific needs of cats, especially those requiring medical or behavioral treatment. Understanding these aspects will help you demonstrate your empathy and knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in animal welfare or customer service. Being able to share real-life examples of how you've handled similar situations can set you apart from other candidates.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Since you'll be working closely with volunteers and other staff, expressing your ability to coach and guide others will be a big plus.
✨Tip Number 4
Prepare to discuss how you handle emotional situations, as this role may involve distressing scenarios. Sharing your strategies for coping with such challenges can demonstrate your resilience and suitability for the position.
We think you need these skills to ace Rehoming and Welfare Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rehoming and Welfare Assistant position. Understand the responsibilities, such as cleaning cat pens and providing care for cats with medical or behavioral needs.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in animal welfare, customer service, or working with volunteers. Mention specific tasks you've performed that relate to the job, like feeding, cleaning, or handling animals.
Show Your Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with customers or team members in past positions. Highlight your empathy and ability to handle emotional situations.
Complete the Application Form: When filling out the online application form, ensure that you fully complete the qualifications and work history sections. This will help the company assess your application quickly and fairly. Double-check for accuracy before submitting.
How to prepare for a job interview at Cats Protection
✨Show Your Passion for Animal Welfare
Make sure to express your genuine love for cats and animal welfare during the interview. Share any relevant experiences you have had with caring for animals, as this will demonstrate your commitment to the role.
✨Highlight Your Customer Service Skills
Since you'll be interacting with the public, it's important to showcase your excellent communication and customer service skills. Prepare examples of how you've successfully dealt with customers or handled difficult situations in the past.
✨Demonstrate Teamwork Abilities
The role involves working closely with a team and volunteers. Be ready to discuss your experience in collaborative environments and how you can contribute positively to the team dynamic.
✨Prepare for Emotional Situations
Given the nature of the work, you may encounter distressing situations. Reflect on how you cope with emotional challenges and be prepared to discuss your resilience and ability to maintain a positive attitude.