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- Tasks: Manage student welfare and office operations at a vibrant summer school.
- Company: Join Stafford House, a leader in international education with over 70 years of experience.
- Benefits: Earn £762.60 per week, enjoy full-board accommodation, and receive management training.
- Why this job: Make a real difference in students' lives while gaining valuable management experience.
- Qualifications: Experience in administration and a passion for supporting young people.
- Other info: Work in a fun, multicultural environment with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you have a background in summer schools, boarding schools or universities, with expertise in administration, management and welfare? Join one of our fantastic summer centres as a Welfare and Office Manager and take the opportunity to enhance your management skills in a varied and exciting role over the summer holidays.
At Stafford House Study Holidays, we welcome over 6,000 students (ages 8-17) from overseas during the summer to help them improve their English. Students stay for up to 2 weeks, taking part in a rich academic, activities and excursions programme. Our students stay in our school residences, supported by our dedicated Student Welfare team. Much like House Parents, our Student Welfare Officers support students’ pastoral and well-being needs, ensuring every student feels safe, comfortable, and supported.
Our Welfare and Office Manager is responsible for all aspects of management for our Student Welfare team. You will work closely with our Welfare and Management team, coordinating arrivals and departures, producing weekly rotas for our Student Welfare team and deputising for the Centre Director.
Contracts: The contract is approximately from mid June to mid/end August 2026. Working 60 hours per week over 6 days. This is a fully immersive management role. We provide you with full-board accommodation during your contract.
Locations: This role is available at 2 locations - Canterbury, Kent and Brunel University, London. These are 2 of our largest centres.
What’s in it for you as the Welfare and Office Manager?
- Opportunity to expand your management experience with a full management training weekend and ongoing support throughout your contract
- Full-board accommodation provided
- 1st Aid Course as part of your training weekend in June, prior to the programme starting
- Gain experience of working in a fast-paced, fun and multicultural educational environment
- Opportunity to gain experience toward a career of working with young people in the fields of education, health or care professions
- Working with a highly experienced and supportive team
Pay: £762.60 per week plus holiday entitlement. Emergency Phone up to £40 per week (£20 per night payments for emergency phone cover anticipated 2x per week). Loyalty Payments (if applicable) - £20 - 43 per week paid at the end of your contract.
Incentive: Employees may receive a £500 discount on CELTA training course provided by Stafford House, post qualifying contract. (T&Cs apply contact us for more information)
Some of what it takes to be as the Welfare and Office Manager:
- Confidence, with a good understanding how to work professionally.
- Management: You manage the office, admin and welfare rotas for the team of Student Welfare Officers.
- Safeguarding is a big part of the job, and we take it seriously. If successful we will conduct full pre-employment checks including an Enhanced DBS check, in line with our safer recruitment policy and Keeping Children Safe in Education. You will act as Designated Safeguarding Leader and managing all Health & Safety aspects of the programme.
- Administration: You’ll oversee and delegate administrative tasks, provide admin training, communicating within the centre and ensuring that essential data including student welfare logs, and attendance registers are maintained.
- Work collaboratively: You will liaise with group leaders, the welfare team and management team.
- Being Supportive: You’ll support your Student Welfare Team. Additionally, providing pastoral support to ensure their holistic well-being and welfare.
- Be a great Communicator with a good level of spoken and written English.
- Energetic: Working 60 hours per week over a 6-day week. This is a fully immersive working experience.
- You must already have the right to work in the UK on a full-time basis - 60 hours per week.
- You must be available to attend our Management Training Weekend in June 2026.
More information: WHO ARE WE? Stafford House has over 70 years’ experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays. We offer 7 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses. Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers.
OUR COMMITMENT TO SAFEGUARDING: CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check.
OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all.
AND FINALLY What are you waiting for? We look forward to hearing from you. Good luck!
Welfare and Office Manager (Residential) Summer 2026 in Canterbury employer: CATS Global Schools
Contact Detail:
CATS Global Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare and Office Manager (Residential) Summer 2026 in Canterbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who've worked in summer schools or boarding environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Stafford House and its values. Show us you understand our commitment to student welfare and how you can contribute to creating a safe and supportive environment for our students.
✨Tip Number 3
Practice your communication skills! As a Welfare and Office Manager, you'll need to be a great communicator. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and ready to dive into this immersive experience.
We think you need these skills to ace Welfare and Office Manager (Residential) Summer 2026 in Canterbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in summer schools, boarding schools, or universities. We want to see how your background aligns with the role of Welfare and Office Manager, so don’t hold back on showcasing your relevant skills!
Show Off Your Management Skills: Since this role is all about management, be sure to emphasise any previous experience you have in administration and team leadership. We’re looking for someone who can coordinate effectively, so let us know how you’ve done that in the past!
Communicate Clearly: As a Welfare and Office Manager, communication is key! Make sure your written application is clear, concise, and free of errors. We want to see your good level of spoken and written English right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CATS Global Schools
✨Know Your Stuff
Before the interview, make sure you understand the role of a Welfare and Office Manager inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around administration, management, and welfare. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past experiences in summer schools, boarding schools, or universities that highlight your management skills and ability to support students' welfare. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how you can contribute to their team.
✨Demonstrate Your Communication Skills
As a Welfare and Office Manager, you'll need to communicate effectively with students, staff, and parents. During the interview, practice clear and concise communication. You might even want to prepare a few questions to ask the interviewer about their approach to student welfare, showing that you’re proactive and engaged.
✨Emphasise Your Team Spirit
This role requires collaboration with various teams, so be ready to discuss how you work well with others. Share examples of how you've supported colleagues in the past, especially in high-pressure situations. Highlighting your ability to foster a positive team environment will resonate well with the interviewers.
