Boarding Concierge

ABOUT GUILDHOUSE SCHOOL
Guildhouse School, located in the heart of Bloomsbury in central London, is a boarding school for ages 15+ that provides an immersive international environment for ideas and creativity, where students are empowered to make a positive impact on our world. The school offers an outstanding international pre-university educational experience, with small class sizes, to students from all over the world. Housed in three beautiful grade two listed buildings, the school is the first high school in Europe to have a Bloomberg Business Lab. Students at Guildhouse School are studying for A levels and University Foundation Programmes and preparing for admission to universities across the UK and abroad. We pride ourselves on our approach to high quality and personalised teaching and learning experiences, with small class sizes and an informal atmosphere ensuring that students are treated as individuals and build great relationships with staff. Our ethos and culture for students is \’Work Hard, Aim High & Be Kind\’.

JOB OVERVIEW
Guildhouse School seeks a Boarding Concierge to work in its principal boarding facility (\”Premier House\”) in central London overnight. Premier House has about 120 international students, typically aged 15-19, accommodated in a large building near Bloomsbury Square. The great majority have English as an additional language; some speak English fluently, others less so.

The Boarding Concierge will work within the team of about 10 boarding staff assisting with the personal, moral, spiritual and intellectual development of each student in Premier House. They must model the high personal and academic standards of responsible adults that students respect and have the personality to contribute to a secure, stable and caring environment. They should be capable of working through the night, ensuring that students are cared for in case of emergencies and that the building is secure. They will be responsible for holding the duty phone overnight and dealing with after hours enquiries, arrivals, departures, deliveries and collections.

The post of Boarding Concierge at Guildhouse School is unlike posts in other schools. Our students are older, and that brings both managerial challenges and professional opportunities. All boarding staff have a responsibility for student welfare and behaviour. They also look after the fabric of the building, making sure it is well cared for and maintained.

Successful members of the boarding team come from a range of backgrounds and employment sectors. Education and social care are likely backgrounds. Equally, successful candidates might demonstrate suitable interest and experience through volunteer work with young people or the more vulnerable.

The working pattern of 37.5 hours per week consists of four shifts, Friday night (9.30pm-7.30am,) Saturday night (10pm-7.30am,) Sunday night (10pm-7am,) and Monday night (10pm-7am.) The majority of shifts are required to be done over the weekend when students have extended curfews and a greater level of staffing is required.

PERSON SPECIFICATION
The boarding house, Premier House, is unusual in its layout. It consists of 7 floors of student accommodation and has 3 or 4 student flats on each floor, each able to accommodate 4 to 8 students. On the ground floor is the house entrance and in the lower ground floor is common room space. A key requirement is that the Boarding Concierge has the confidence to spend time with students, making sure that students are behaving well, providing light-touch, friendly supervision alongside their other responsibilities. This helps ensure that students go to bed on time, get enough rest and that they are then ready for school in the mornings.

The characteristics we seek are:
1. Good educational background and suitably qualified to work with young people.
2. A positive communicator.
3. A fluent speaker of English with strong written skills.
4. Energy and enthusiasm.
5. Flexibility to work as part of a team.
6. A calm and pragmatic approach to life.
7. Confidence and resilience when dealing with teenagers.
8. Charisma and maturity, able to establish friendly relationships with students whilst recognising that friendship would be inappropriate.
9. A good level of proficiency with Microsoft Office
10. Enthusiasm to participate in the wider life of Guildhouse School.

BENEFITS
Cycle to work Scheme
Tech Scheme

Car Scheme
Free flu vaccine through Healthshield

Free eye tests

Financial wellbeing support via WageStream
Employee Assistance Programme
Group income protection

GP24: GP Access for all

Health Cash Plan
Death in Service
Long service awards
Employee referral scheme

Enhanced Maternity and Paternity pay

ABOUT CATS GLOBAL SCHOOLS (CGS)
CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers. With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools and a variety of summer programmes in the UK, US, Canada, and China.

Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities.

We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students.

OUR COMMITMENT TO INCLUSION AND DIVERSITY
We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People We pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools and employer of choice for all.

SAFEGUARDING
CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.