ICT Administrator - Valley

Ascent Flight Training (Management) Ltd Competitive Salary Full-time Permanent

A day in the life of an ICT Administrator

As an ICT Administrator you will be part of a dedicated and diverse team. An exciting opportunity to broaden knowledge and skills set in a unique and interesting environment. You will build relationships with our stakeholders across all areas of the business, customer and supplier organisations. You will have the opportunity to experience both our headquarters and operating sites. If you are interested in joining our exceptional ICT team, keep reading to find out more details on this exciting role.

You will:

• Provide technical support for the ATOMS Training Management System.
• Provide technical support for Ascents Unified Communications.
• Provide support to the IT team for Software as a Service (SaaS) environments.
• Act as the POC for all local Ascent IT systems.
• Act as an Azure administrator for Ascents cloud services including user permissions.
• Act as the technical assistant for the MFTS BI system. Provide technical advice and support to the BI Developer, Babcock, Lockheed Martin and Users.
• Act as the technical assistant for the internal Graphics network.
• Provide assistance to sub-contractors for implementation of ICT, Audio Visual and MIS systems across MFTS.
• Provide support to the development and ongoing development of Ascents finance and HR systems.
• Provide administrative and user support for the Ascent ICT system. Manage and establish Concept of Operations.

What will make you successful?

You will already have a breadth of fantastic IT experience, proven technical competence, but be keen to learn new technologies.

You will have strong communication skills.

You will love working in an environment where alternative tailored solutions are the answer, being able to navigate both yourself and stakeholders to a positive solution.

You will know the importance of being able to work successfully in situations that can often be pressured.

And you will also have:

• Strong interpersonal skills, good analytical and problem solving skills.
• A high degree of self-motivation and the ability to work flexibly within tight deadlines with demanding stakeholders.
• The ability to communicate complicated technical concepts clearly, both verbally and in written form.
• Strong knowledge of IT systems including experience in;
• Training Management Systems
• Exposure to Azure
• Understanding of network protocols and services (TCP/IP, DNS, DHCP, MPLS)
• Virtualisation, VMWare\Hyper-V
• Modern Desktop Administration
• Microsoft 365 technologies
• Unified communications (MS Teams)
• Network Patch Management

This role is full-time, 40 hours per week and provides a stable Monday to Friday work schedule.

This role requires the successful candidate to obtain Security Check (SC) clearance.

We’re proud to foster a flexible and inclusive workplace where diverse perspectives are valued. Whether working onsite or remotely, we support a culture that encourages collaboration, individuality and work-life balance. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workforce. We are open to considering flexible working arrangements for all roles, including part-time hours, job share, and alternative working patterns, and we encourage conversations about individual needs during the recruitment process. We are actively working to remove barriers within our hiring practices and aim to provide a fair, accessible and supportive experience for every candidate. If you require any adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.

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