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- Tasks: Join our Clubhouse Team as a Reception & Bookings Administrator, managing customer interactions and bookings.
- Company: Wellington Riding is a vibrant equestrian centre located on the Hampshire/Berkshire border.
- Benefits: Enjoy 28 days holiday, staff discounts, and a flexible work schedule with potential for early mornings/evenings.
- Why this job: Be part of a friendly team in a dynamic environment, perfect for horse lovers and multi-taskers!
- Qualifications: Friendly, confident, and efficient multi-tasker with the Right to Work in the UK.
- Other info: Part-time role includes every Sunday; flexibility required during events.
The predicted salary is between 24000 - 36000 £ per year.
Reception & Bookings Administrator
If you are a friendly, confident, and efficient multi-tasker looking to work in a thriving equestrian centre, we would like to hear from you.
Wellington Riding is seeking a Bookings Administrator to play a key customer-facing role at our reception. You will be part of our Clubhouse Team at an expanding Equestrian Centre on the Hampshire/Berkshire border.
Working hours: 8:45am to 5:45pm, with potential early mornings/evenings up to two times per week during events, with time off in lieu. Regular evening duties include Wellington Saddle Club & Wellington Pony Club, typically on Friday evenings a few times a month.
Salary & Package:
- Part-time role including every Sunday
- Normal hours: 8:45am to 5:45pm with one hour for lunch
- Flexibility required on event days and for holiday cover
- 28 days holiday including Statutory Holidays
- Statutory Pension contribution
- 50% discount in Wellington Riding café
- Staff discount in tack shop (trade plus VAT & carriage)
- Excellent staff discounts across Wellington Estate businesses
View the full job description here.
APPLY FOR THIS POSITION
- Full Name: *
- Phone:
- Email: *
- CV Upload: *
- You must have the Right to Work in the UK. Sponsorship is not available for this role. Please confirm *
- I can confirm I have the Right to Work in the UK
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Reception & Bookings Administrator employer: Catlin Holdings (UK) Limited
Contact Detail:
Catlin Holdings (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Bookings Administrator
✨Tip Number 1
Familiarise yourself with the equestrian industry and Wellington Riding specifically. Understanding their services, events, and community involvement will help you engage confidently during any conversations or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will demonstrate your ability to remain calm and efficient under pressure, which is crucial for a reception role.
✨Tip Number 3
Be ready to discuss your availability and flexibility, especially regarding early mornings and evenings. Highlighting your willingness to adapt to the needs of the equestrian centre will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Wellington Riding if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Reception & Bookings Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reception & Bookings Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience in customer service and administration. Emphasise your multi-tasking abilities and any previous roles in similar environments, particularly in hospitality or equestrian settings.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Wellington Riding. Mention specific aspects of the role that excite you and how you can contribute to the Clubhouse Team. Be sure to convey your friendly and confident personality.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a customer-facing role.
How to prepare for a job interview at Catlin Holdings (UK) Limited
✨Show Your Friendly Side
As a Reception & Bookings Administrator, you'll be the first point of contact for customers. Make sure to convey your friendly and approachable nature during the interview. A warm smile and positive attitude can go a long way in demonstrating that you’re the right fit for a customer-facing role.
✨Demonstrate Multi-Tasking Skills
This role requires efficient multi-tasking, especially during busy periods. Be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks at once. Highlighting your organisational skills will show that you can handle the demands of the job.
✨Familiarise Yourself with Equestrian Culture
Since you'll be working in an equestrian centre, having some knowledge about horses and riding can be beneficial. Do a bit of research on Wellington Riding and its offerings. This will not only impress your interviewers but also help you connect better with the team and customers.
✨Be Ready for Flexibility Questions
The job requires flexibility, especially during events and holiday cover. Be prepared to discuss your availability and willingness to adapt your schedule. Showing that you are open to working early mornings or evenings will demonstrate your commitment to the role.