Reception & Bookings Administrator in Hartley Wintney

Reception & Bookings Administrator in Hartley Wintney

Hartley Wintney Full-Time 20000 - 25000 £ / year (est.) No home office possible
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Catlin Holdings (UK) Limited

At a Glance

  • Tasks: Manage bookings and provide excellent customer service at our equestrian centre.
  • Company: Join a vibrant equestrian centre with a friendly atmosphere.
  • Benefits: Part-time hours, 28 days holiday, staff discounts, and a supportive team.
  • Why this job: Be part of a dynamic team and enjoy working in a unique equestrian environment.
  • Qualifications: Friendly, confident, and efficient multi-tasker with great communication skills.
  • Other info: Flexible hours with opportunities for growth and involvement in events.

The predicted salary is between 20000 - 25000 £ per year.

If you are a friendly, confident, and efficient multi-tasker looking to work in a thriving equestrian centre, we would like to hear from you. Wellington Riding is seeking a Bookings Administrator to play a key customer-facing role at our reception. You will be part of our Clubhouse Team at an expanding Equestrian Centre on the Hampshire/Berkshire border.

Working hours: 8:45am to 5:45pm, with potential early mornings/evenings up to two times per week during events, with time off in lieu. Regular evening duties include Wellington Saddle Club & Wellington Pony Club, typically on Friday evenings a few times a month.

Salary & Package:

  • Part-time role including every Sunday
  • Normal hours: 8:45am to 5:45pm with one hour for lunch
  • Flexibility required on event days and for holiday cover
  • 28 days holiday including Statutory Holidays
  • Statutory Pension contribution
  • 50% discount in Wellington Riding café
  • Staff discount in tack shop (trade plus VAT & carriage)
  • Excellent staff discounts across Wellington Estate businesses

You must have the Right to Work in the UK. Sponsorship is not available for this role.

Reception & Bookings Administrator in Hartley Wintney employer: Catlin Holdings (UK) Limited

Wellington Riding is an exceptional employer, offering a vibrant work environment at our expanding equestrian centre on the picturesque Hampshire/Berkshire border. With a strong focus on employee well-being, we provide generous benefits including 28 days of holiday, flexible working hours, and substantial discounts across our estate businesses, fostering a supportive culture that encourages personal and professional growth.
Catlin Holdings (UK) Limited

Contact Detail:

Catlin Holdings (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Bookings Administrator in Hartley Wintney

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Wellington Riding. Familiarise yourself with their values and what they offer. This will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly and confident personality, as that’s key for a customer-facing role.

✨Tip Number 3

Dress the part! Make sure you look professional yet approachable. A smart-casual outfit can work wonders, especially in an equestrian setting. You want to make a great first impression!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Reception & Bookings Administrator in Hartley Wintney

Customer Service Skills
Multi-tasking
Communication Skills
Time Management
Flexibility
Attention to Detail
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and confident side. Remember, we’re looking for someone who fits in with our Clubhouse Team.

Tailor Your CV: Make sure your CV highlights your multi-tasking skills and any relevant experience in customer service. We love seeing how your past roles can contribute to our thriving equestrian centre, so tailor it to match what we’re looking for!

Follow Instructions: Pay close attention to the application instructions. Make sure you fill out all the required fields and upload your CV as requested. We appreciate candidates who can follow directions, as it shows attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that 'APPLY FOR THIS POSITION' button!

How to prepare for a job interview at Catlin Holdings (UK) Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Reception & Bookings Administrator. Familiarise yourself with the equestrian centre's services and events, as this will help you answer questions confidently and show your genuine interest in the role.

✨Show Off Your People Skills

Since this position is customer-facing, be prepared to demonstrate your friendly and confident communication style. Think of examples from your past experiences where you've successfully handled customer inquiries or resolved issues, as this will highlight your ability to connect with clients.

✨Be Ready for Multi-Tasking Scenarios

The job requires efficient multi-tasking, so expect questions that assess your ability to juggle various tasks. Prepare to discuss how you prioritise your workload and manage time effectively, especially during busy periods or events.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, upcoming events at the centre, or how success is measured in this position. It’s a great way to engage with the interviewer and leave a lasting impression.

Reception & Bookings Administrator in Hartley Wintney
Catlin Holdings (UK) Limited
Location: Hartley Wintney
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