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- Tasks: Manage bookings and provide excellent customer service at our equestrian centre.
- Company: Join a thriving equestrian centre with a friendly atmosphere.
- Benefits: Part-time hours, 28 days holiday, staff discounts, and pension contributions.
- Other info: Flexible hours with opportunities for growth and involvement in events.
- Why this job: Be part of a dynamic team and enjoy working in a vibrant environment.
- Qualifications: Friendly, confident, and efficient multi-tasker with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
If you are a friendly, confident, and efficient multi-tasker looking to work in a thriving equestrian centre, we would like to hear from you. Wellington Riding is seeking a Bookings Administrator to play a key customer-facing role at our reception. You will be part of our Clubhouse Team at an expanding Equestrian Centre on the Hampshire/Berkshire border.
Working hours: 8:45am to 5:45pm, with potential early mornings/evenings up to two times per week during events, with time off in lieu. Regular evening duties include Wellington Saddle Club & Wellington Pony Club, typically on Friday evenings a few times a month.
Salary & Package:
- Part-time role including every Sunday
- Normal hours: 8:45am to 5:45pm with one hour for lunch
- Flexibility required on event days and for holiday cover
- 28 days holiday including Statutory Holidays
- Statutory Pension contribution
- 50% discount in Wellington Riding café
- Staff discount in tack shop (trade plus VAT & carriage)
- Excellent staff discounts across Wellington Estate businesses
You must have the Right to Work in the UK. Sponsorship is not available for this role.
Reception & Bookings Administrator in Fleet employer: Catlin Holdings (UK) Limited
Contact Detail:
Catlin Holdings (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Bookings Administrator in Fleet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wellington Riding. Familiarise yourself with their values and services. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 3
Dress the part! Since you’ll be working in a customer-facing role, make sure to dress smartly for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception & Bookings Administrator in Fleet
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and confident side. Remember, we’re looking for someone who fits in with our Clubhouse Team.
Tailor Your CV: Make sure your CV highlights your multi-tasking skills and any relevant experience in customer service. We love seeing how your past roles can contribute to our thriving equestrian centre, so tailor it to match what we’re looking for!
Follow Instructions: Pay close attention to the application instructions. Make sure you fill out all required fields and upload your CV as requested. We appreciate candidates who can follow directions, as it shows attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Catlin Holdings (UK) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception & Bookings Administrator. Familiarise yourself with the key tasks mentioned in the job description, like customer service and multi-tasking, so you can confidently discuss how your skills align with what they’re looking for.
✨Showcase Your People Skills
Since this role is customer-facing, it’s crucial to demonstrate your friendly and confident personality. Prepare examples from your past experiences where you’ve successfully interacted with customers or handled challenging situations. This will show that you can create a welcoming atmosphere at the equestrian centre.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to discuss your availability, especially regarding early mornings, evenings, and event days. Highlight your willingness to adapt and cover shifts when needed, as this flexibility is key to thriving in a dynamic environment like Wellington Riding.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet friendly vibe of the equestrian centre. A polished appearance will help convey your seriousness about the role and your respect for the company’s image.