At a Glance
- Tasks: Support the school admin team and be the first point of contact for queries.
- Company: St. Mary’s School, fostering a supportive and Christian environment.
- Benefits: Competitive salary, term-time hours, and a positive work culture.
- Other info: Join a dynamic team with a commitment to safeguarding.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: GCSE English and experience with children or in administration.
The predicted salary is between 26403 - 27254 £ per year.
Location: Newcastle upon Tyne
Contract: Permanent
Salary: £26,403–£27,254 per annum pro rata (Actual salary £23,372–£24,125 per annum)
Hours: 37 hours per week, Term Time Only + 11 additional days during school closure.
Schedule: 00am‑4.00pm Mon‑Thurs, Fri 8.00‑3.30pm
Start Date: Required from September 2026
Responsibilities
- The Governors wish to appoint an Admin Assistant to support the operation of the school admin/office team.
- The successful candidate will serve as the first point of contact for all communication and queries.
- Managing reception duties and providing support to students, staff, and parents.
- Assisting with administrative tasks and maintaining office operations.
- Supporting the Catholic/Christian ethos of St. Mary’s in daily interactions.
Qualifications & Experience
- English to GCSE or equivalent.
- Previous experience working with children or young people.
- Experience in administration within a school or office environment.
- Strong communication skills, flexibility, and a hard‑working attitude.
Safeguarding
The post is subject to an enhanced DBS check and an online search for shortlisted candidates, as part of the school's commitment to safeguarding children and young people.
Admin Assistant in Newcastle upon Tyne employer: Catholic Recruitment
St. Mary’s offers a supportive and nurturing work environment where the values of community and education are at the forefront. As an Admin Assistant, you will enjoy a term-time schedule that allows for a healthy work-life balance, alongside opportunities for professional development within a school that prioritises the growth of its staff. Join us in fostering a positive atmosphere that supports both students and staff, making a meaningful impact in the lives of young people in Newcastle upon Tyne.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Newcastle upon Tyne
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Catholic Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Catholic Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Admin Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Catholic Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Catholic Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Catholic Recruitment!
How to prepare for a job interview at Catholic Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
