At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting administration.
- Company: Join St Thomas More Language College, a vibrant Catholic institution.
- Benefits: Competitive salary, professional development, and access to the Local Government Pension Scheme.
- Other info: Enjoy a collaborative culture with opportunities for growth and training.
- Why this job: Make a real difference in a supportive environment while developing your skills.
- Qualifications: Five GCSEs including English and Maths; customer service experience preferred.
The predicted salary is between 27738 - 28782 £ per year.
Join St Thomas More Language College, SW3 2QS, as a Receptionist & Administrative Assistant.
Hours: Full time, 39 weeks per year
Salary: £27,738.27-£28,782
Start Date: 1st September 2026
Contract: Permanent
Are you friendly, professional and highly organised, with a passion for providing excellent customer service? St Thomas More Language College is seeking an enthusiastic Receptionist & Administrative Assistant to be the welcoming face and voice of our school. This is a key front‑of‑house and administrative role, requiring a calm, proactive individual who thrives in a busy environment and is committed to supporting staff, students and visitors with professionalism and warmth.
About Us
St Thomas More Language College is a thriving Catholic institution which offers a rich and diverse curriculum for its students and a commitment to development opportunities for its staff. The college is a part of the Saint John Southworth Catholic Academy Trust which promotes a collaborative environment, founded on Catholic Social Teaching and the principles of solidarity and subsidiarity, ensuring pupils and staff are supported to grow and succeed.
Key Responsibilities
- Act as the first point of contact for all visitors, parents and stakeholders, both in person and by telephone
- Provide a warm, professional and efficient reception service at all times
- Support the day-to-day administration of the school, ensuring systems run smoothly
- Manage incoming calls, emails, post and deliveries accurately and confidentially
- Assist with meeting room bookings, school events and hospitality arrangements
- Maintain accurate records, including student data and visitor sign‑in systems
- Support admissions processes and school communications such as newsletters
- Handle reception‑based financial transactions and maintain accurate records
- Uphold the highest standards of safeguarding, confidentiality and data protection
What We Are Looking For
- Have at least five GCSEs (including English and Maths)
- Have experience working in an administrative or customer‑facing role
- Be confident, approachable and professional when dealing with a range of stakeholders
- Demonstrate excellent organisational and time management skills
- Have strong communication skills, both written and verbal
- Be able to remain calm and effective in a busy, fast‑paced environment
- Have excellent attention to detail and a proactive approach to problem‑solving
- Understand the importance of safeguarding and confidentiality
- Be confident using Microsoft Office and digital systems
Experience in a school environment is desirable but not essential.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and professional development
- The chance to work closely with senior leaders and contribute to whole‑school improvement
- A Trust committed to staff wellbeing and high‑quality education
- Access to the Local Government Pension Scheme
Apply Today
To learn more about the role, the school and the Trust, please visit our vacancies page. To apply, please download and complete the application forms available on our vacancies page. Once you have completed the forms, please email your application to.
Closing Date: 8am on Monday 13th July 2026
Interviews: Week commencing 13th July 2026
St Thomas More Language College and the Saint John Southworth Catholic Academy Trust are committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Administrative Assistant in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Catholic Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Catholic Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist & Administrative Assistant in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Catholic Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Catholic Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Catholic Recruitment!
How to prepare for a job interview at Catholic Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
