Administration Officer - Residential Care in City of Westminster

Be the organised and professional backbone of a busy residential care facility while supporting high-quality care delivery behind the scenes. Join Alzheimer’s Queensland and play a key role in ensuring smooth day-to-day operations in a meaningful, resident-focused environment.

This is a varied and autonomous role suited to an experienced administrator who thrives in a fast-paced care setting and is confident supporting senior clinical leadership, including the Director of Care.

Alzheimer’s Queensland is a trusted aged care provider delivering community and residential services across Queensland. For over 30 years, we have supported older Australians and their families with person-centred care that promotes dignity, independence, and wellbeing.

• $76,000 (full time equivalent) + superannuation
• Salary packaging benefits through our not-for-profit status
• Fresh lunch meals provided onsite
• Supportive, collaborative team culture
• Make a genuine difference in a resident-centred care environment

As an Administration Officer (Residential Care), you will:

• Provide high-level administrative support to the Director of Care and clinical team
• Assist with staff rostering, coordination, and workforce scheduling
• Manage reception and act as a professional first point of contact for families, visitors, and stakeholders
• Support enquiries from residents, families, and carers with empathy and professionalism
• Coordinate meetings, documentation, and internal communications
• Maintain accurate records and ensure compliance with care and operational processes
• Manage general office administration including supplies, mail, and coordination tasks

This is a dynamic role combining administration, rostering, reception, and direct support to care leadership within a residential setting.

• Proven experience in an administrative role within aged care, healthcare, or a similar environment
• Experience with staff rostering and workforce coordination (highly regarded)
• Experience supporting senior staff such as a Director of Care or equivalent
• Comfortable working in a residential care environment and interacting with residents
• Strong organisational skills with the ability to multitask and prioritise
• Excellent communication and customer service skills
• Proficient in Microsoft Office (Outlook, Excel, and scheduling systems)
• Professional, compassionate, and able to handle sensitive situations with discretion

If you are an experienced administrator who enjoys supporting care teams and contributing to a positive resident experience, we would love to hear from you.

Click Apply Now to submit your resume and a short cover letter outlining your relevant experience.

We have over 500 specialist staff who work alongside our community and residential clients. Our philosophy of care creates a good work culture that not only benefits our staff, but benefits our clients and residents. We focus on supporting and enabling our clients that results in quality time being spent with them and not just focusing on tasks.