Director of Professional Development, (9013)

At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

The Director of Professional Development leads the planning, design, implementation, and evaluation of a comprehensive, agency-wide learning and development strategy. This role strengthens organizational capability by ensuring high-quality orientation, training, leadership development, and continuous professional growth opportunities for all employees.

SUPERVISORY RESPONSIBILITY

Provides leadership, administrative oversight, and performance management to 2-4 direct reports.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Provide strategic direction for the Professional Development department to ensure alignment with agency goals, priorities, and best practices.
• Lead recruitment, hiring, onboarding, coaching, and performance evaluation for department staff.
• Foster a collaborative, high-performing, service-oriented team environment through effective communication, regular team meetings, and clear expectations.
• Assess organizational and program-level training needs and develop learning solutions that support employee growth and mission-aligned performance.
• Design, deliver, and evaluate core curriculum, specialized trainings, management and leadership development programs, and team-building activities.
• Ensure training curricula—both instructor-led and online—are current, high-quality, engaging, and aligned with best practices in adult learning.
• Recruit, train, and support qualified course instructors and subject-matter experts.
• Partner with HR colleagues and internal stakeholders to identify learning needs, training gaps, and opportunities for workforce development.
• Consult with program leaders to ensure training offerings support program goals and operational effectiveness.
• Lead continuous quality improvement efforts to assess training effectiveness and drive enhancements.
• Collect, analyze, and report learning-related data; prepare and submit all required internal and external reports accurately and on time.
• Ensure effective operation, maintenance, and utilization of the Learning Management System (LMS).
• Oversee and execute user support processes and ensure accurate tracking of training compliance across the agency.
• Plan, coordinate, and execute assigned agency initiatives such as employee satisfaction surveys, technology rollouts, and strategic plan projects.
• Develop and manage the department budget to ensure efficient and responsible use of financial resources.
• Monitor expenditures and resource allocation in alignment with agency priorities.
• Perform other responsibilities as assigned to support departmental and agency goals.

EDUCATION and EXPERIENCE

• Bachelor’s degree in a relevant field.
• Minimum of eight (8) years of experience in learning and development, curriculum design, or human capital development—preferably within social services or behavioral health.
• At least three (3) years of management experience, including hiring, training, and supervising staff.
• Experience with Relias and Paylocity learning management systems is strongly preferred.

SKILLS and COMPETENCIES

• Strong proficiency with Microsoft Word, Excel, and PowerPoint.
• Excellent project management, organizational, interpersonal, communication, collaboration, and relationship-building skills.
• Ability to design and deliver engaging instructor-led and online training.

Benefits Package

• Robust Professional development and training opportunities
• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Short Term/ Long Term disability
• Group Life Insurance and AD&D
• Other Volunteer Insurance Benefits
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Tuition reimbursement
• Employee referral bonus program
• Parenting leave
• Pet’s Insurance

Work Schedule

Monday - Friday, 8:30 AM - 5:00 PM