Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer calls, update systems, and manage administrative duties.
- Company: Join Cathedral Hygiene, a family-run washroom services provider.
- Benefits: Enjoy a modern office, annual bonus, pension, and free parking.
- Why this job: Kickstart your career in a supportive team with full training provided.
- Qualifications: Customer-focused, organised, and proficient in Microsoft Office.
- Other info: Work Monday to Friday, 9am-5pm, in a friendly atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a Customer Service Administrator to join our established team at our Head Office in Tamworth.
What the role involves:
- Handling calls from customers and colleagues.
- Liaising with and updating customers, suppliers and other departments in the company.
- Responding to enquiries from customers and colleagues.
- Progress chasing installations, deliveries and removals.
- Updating relevant systems and spreadsheets.
- Inputting contract information.
- Administration relating to the company's vehicle fleet.
- Ensuring remote workers submit paperwork on time.
- Other general administrative duties including scanning and filing.
The skills we are looking for:
- Customer focused.
- Excellent phone manner.
- Strong Microsoft Office skills (including Outlook, Word and Excel).
- Excellent organisational skills.
- Thorough attention to detail.
- Able to work as part of a team.
The benefits we offer:
- Modern open plan offices with a great team atmosphere.
- Annual bonus.
- Company pension.
- Free on-site parking.
- Full training will be provided.
- The hours are Monday to Friday 9am-5pm, with 30 minutes for lunch.
What to do next:
If you like the sound of a long-term career working for a well established, family run company and think you have the qualities to succeed in this role please apply now. No agencies please.
Customer Service Administrator in Tamworth employer: Cathedral Hygiene
Contact Detail:
Cathedral Hygiene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Tamworth
✨Tip Number 1
Make sure you research Cathedral Hygiene before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since you'll be handling calls, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel. Being able to demonstrate your proficiency during the interview can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join our family-run business.
We think you need these skills to ace Customer Service Administrator in Tamworth
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve handled calls and enquiries in the past, so share specific examples that showcase your ability to connect with customers.
Be Organised and Detail-Oriented: Since the role involves a lot of administration, it’s crucial to demonstrate your organisational skills. Mention any experience you have with managing spreadsheets or updating systems, and don’t forget to emphasise your attention to detail!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We’re a family-run business, so we appreciate a warm tone that reflects our team atmosphere while still being clear and concise.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and we can get to know you better right from the start. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Cathedral Hygiene
✨Know the Company
Before your interview, take some time to research Cathedral Hygiene. Understand their services, values, and what makes them unique as a family-run business. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your excellent phone manner and how you maintained a positive attitude under pressure.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks like handling calls and updating systems. You might even want to mention any tools or methods you use to keep everything on track.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company.