At a Glance
- Tasks: Drive a van to service and replenish washroom equipment across Yorkshire.
- Company: Join Cathedral Hygiene, a family-run washroom services provider.
- Benefits: Generous salary, annual bonus, and company pension.
- Other info: Monday to Friday, 37.5 hours per week with growth opportunities.
- Why this job: Be part of a respected team making a difference in hygiene services.
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 30000 - 35256 £ per year.
This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a self-motivated and customer focused Female Hygiene Services Operator to join our established and respected team on a full time, permanent basis. The successful applicant will ideally be located in the York area and will be covering work across the Yorkshire area.
What the role involves:
- Driving a transit size van to visit customer sites to service and replenish washroom equipment including sanitary bins, soap dispensers, air fresheners, sanitiser systems and vending machines.
- Providing an efficient, friendly and customer focused service.
- Communicating with colleagues at our Head Office and our Warehouse.
- Completing relevant paperwork.
The hours are Monday to Friday, 37.5 hours per week. An enhanced disclosure will be required (the expense for this will be met by the company).
Someone who is hard-working, enthusiastic and reliable.
A full, clean UK driving licence.
Some experience of multi-drop/delivery driving would be an advantage. Experience in a customer service role would be desirable. This role would be suited to a female applicant as the work is mainly in female washrooms. Customers of the company also include women's shelters.
The benefits we offer:
- A generous salary of £515.12 per week.
- Annual bonus.
- Company pension.
Service Driver - Relief Driver employer: Cathedral Hygiene
At Cathedral Hygiene, we pride ourselves on being a family-run business that values our employees and fosters a supportive work culture. As a Service Driver in the York area, you will enjoy a competitive salary, annual bonuses, and a company pension, all while working in a role that allows for meaningful interactions with customers across Yorkshire. We are committed to your professional growth and offer a friendly environment where hard work and enthusiasm are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Service Driver - Relief Driver
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cathedral Hygiene. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cathedral Hygiene before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Service Driver - Relief Driver
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cathedral Hygiene:Your cover letter is your chance to shine! Tell us why you want to work at Cathedral Hygiene specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cathedral Hygiene!
How to prepare for a job interview at Cathedral Hygiene
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
