At a Glance
- Tasks: Manage key client relationships and deliver exceptional service while identifying growth opportunities.
- Company: Join a fast-growing tech company revolutionising business performance with smart, data-driven tools.
- Benefits: Enjoy hybrid working, a bonus scheme, free parking, 24 days holiday plus your birthday off!
- Why this job: Be part of a future-focused SaaS business that prioritises customer success and employee wellbeing.
- Qualifications: Fluent in French, with proven B2B account management experience in the SaaS sector.
- Other info: Monthly travel to Exeter required; full UK driving licence needed.
The predicted salary is between 28800 - 42000 £ per year.
We’re partnering with a fast-growing technology company that’s transforming how businesses optimise performance, reduce costs, and improve safety using smart, data-driven tools. With a reputation for innovation and a collaborative culture, they’re now looking for a French-speaking Account Manager to join their expanding team.
This is a fantastic opportunity to join a future-focused SaaS business that places customer success and employee wellbeing at the heart of what they do.
As a French-speaking Account Manager, you’ll manage key client relationships with a focus on delivering exceptional service, identifying growth opportunities, and ensuring long-term customer success. You’ll work with a variety of businesses, providing strategic insights and helping them maximise the value of their solutions.
This role requires:
- Fluent French
- SaaS experience
- Full UK driving licence
Responsibilities include:
- Providing ongoing strategic support and performance insights
- Collaborating with internal teams to improve customer experience and adoption
Additional requirements:
- Proven B2B account management experience within the SaaS sector
- Strong communicator with excellent relationship-building skills
- Confident analysing data and making strategic recommendations
- Hybrid working with regular monthly Exeter office visits
Benefits include:
- Bonus scheme
- Free onsite parking
- 24 days holiday + bank holidays (+ your birthday off!)
- Holiday buyback scheme
- Health and dental plans
Account Management Support Executive employer: Cathedral Appointments | South West Recruitment
Contact Detail:
Cathedral Appointments | South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Support Executive
✨Tip Number 1
Familiarise yourself with the SaaS industry and the specific technologies used by the company. Understanding their products and how they benefit clients will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your French language skills, especially in a business context. Being able to demonstrate your fluency in French during discussions can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare examples of your previous B2B account management experiences, particularly in the SaaS sector. Be ready to discuss how you've successfully built relationships and driven customer success in past roles.
We think you need these skills to ace Account Management Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B account management experience, particularly within the SaaS sector. Emphasise your fluency in French and any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your ability to build strong client relationships. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your data analysis capabilities and strategic thinking. Provide examples of how you've used these skills to drive growth and improve customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cathedral Appointments | South West Recruitment
✨Showcase Your SaaS Experience
Make sure to highlight your previous experience in the SaaS sector during the interview. Be prepared to discuss specific examples of how you've managed client relationships and contributed to customer success in a similar role.
✨Demonstrate Your Language Skills
Since fluency in French is a key requirement, be ready to converse in French during the interview. This will not only showcase your language skills but also demonstrate your confidence in communicating with clients.
✨Prepare for Data Analysis Questions
As the role involves analysing data and making strategic recommendations, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions and improve client outcomes in past roles.
✨Emphasise Relationship-Building Skills
Strong relationship-building skills are crucial for this position. Think of examples where you've successfully built rapport with clients or internal teams, and be ready to share these stories to illustrate your interpersonal skills.