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- Tasks: Handle customer enquiries and promote energy services with a focus on sales.
- Company: Established outsourcing specialist with a supportive team culture.
- Benefits: Earn £12.60 per hour, enjoy full training, and work in a friendly environment.
- Other info: Monday to Friday hours with excellent team support.
- Why this job: Kickstart your career in customer service and sales with immediate start opportunities.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 12 - 16 £ per hour.
IMMEDIATE START | £12.60 PER HOUR | ONSITE | EXETER
Company Overview: Our client is a well‑established outsourcing and customer engagement specialist, supporting businesses across a range of sectors with tailored campaign delivery and relationship management solutions. They pride themselves on delivering results‑driven services while maintaining a supportive and collaborative working environment.
Role Overview: We are recruiting Customer Service & Sales Advisors for an immediate‑start temporary assignment supporting an energy services campaign. This is a fully onsite role in Exeter where you will handle both inbound and outbound customer enquiries, delivering excellent service while proactively promoting relevant products and services. This is a customer‑focused role with a strong sales element, ideal for individuals who enjoy building rapport, identifying customer needs, and confidently discussing suitable solutions. Full training will be provided at the start of the assignment.
Responsibilities of the Customer Service & Sales Advisors:
- Handle inbound and outbound customer enquiries relating to energy services
- Provide clear, accurate and professional information tailored to customer needs
- Promote relevant products and services, identifying upselling and cross‑selling opportunities
- Work towards individual and team sales and performance targets
- Update and maintain internal systems with accurate customer records
- Deliver a consistently high standard of customer service
Requirements of the Customer Service & Sales Advisors:
- Previous customer service experience, ideally within a contact centre environment
- Confidence handling both inbound and outbound calls
- Comfortable working towards sales targets in a performance‑driven environment
- Strong communication skills with a professional telephone manner
- Good IT skills with the ability to navigate multiple systems efficiently
Benefits:
- Temporary contract with immediate start, subject to references and right to work checks
- £12.60 per hour plus accrued holiday pay
- Full training provided at the start of the assignment
- Supportive onsite team environment
- Monday to Friday working hours, 8.30am to 5.00pm
If you are available immediately and enjoy combining customer service with a proactive sales approach, we would love to hear from you.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship. We are dedicated to fostering a diverse, equitable, and inclusive recruitment process. We actively seek to hire talented individuals from various backgrounds and ensure our practices are unbiased, evaluating every candidate based on their unique qualifications and potential.
Customer Service & Sales Advisors in Exeter employer: Cathedral Appointments Ltd
Contact Detail:
Cathedral Appointments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Advisors in Exeter
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your customer service and sales skills effectively.
✨Tip Number 3
Be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or hit a sales target. These stories will make you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service & Sales Advisors in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service & Sales Advisor role. Highlight your previous customer service experience and any sales achievements to show us you’re the perfect fit!
Show Off Your Communication Skills: Since this role involves handling calls and customer enquiries, it’s crucial to demonstrate your strong communication skills. Use clear and professional language in your application to give us a taste of how you’ll interact with customers.
Be Enthusiastic About Sales: Let us know why you enjoy sales! Share any relevant experiences where you’ve successfully upsold or cross-sold products. We want to see your passion for helping customers find the right solutions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Cathedral Appointments Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their approach to customer engagement and how they support businesses. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your customer service skills. Think about times when you successfully handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver excellent service, which is crucial for this role.
✨Practice Your Sales Pitch
Since this role has a strong sales element, be ready to discuss how you would promote products and services. Practice a brief sales pitch for a hypothetical product related to energy services. This will help you feel more confident during the interview and showcase your proactive sales approach.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview where you might have to handle a customer enquiry. Stay calm, listen carefully, and respond professionally. This will give you a chance to demonstrate your communication skills and ability to think on your feet.