At a Glance
- Tasks: Support the sales team by processing orders and providing top-notch customer service.
- Company: Friendly business in Exeter with a supportive team culture.
- Benefits: Competitive salary, holiday buyback scheme, and staff socials.
- Other info: Immediate start available; hybrid working possible after training.
- Why this job: Join a fast-paced environment where your contributions make a real difference.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 26000 £ per year.
Cathedral Appointments is recruiting on behalf of a busy, friendly business in Exeter for a Sales Administrator to join their Sales Admin team. Our client is keen to fill this role urgently, with an immediate start available for the right candidate.
The Role
Working closely with the Sales Admin Manager, you will play a key role in the smooth day-to-day running of the department, from processing orders and invoicing through to keeping the Field Sales Team up to date and delivering first-class customer service. This is a fast-paced role, well suited to someone who thrives under pressure, has excellent attention to detail, and enjoys being part of a busy, supportive team.
Responsibilities for the Sales Administrator:
- Provide first-class service to customers over the phone and via email
- Provide accurate information to keep the Field Sales Team up to date
- Deal with customer enquiries regarding orders and general queries, via email and telephone
- Communicate with couriers regarding deliveries and collections
- Input and process orders and credits in a timely manner, including daily invoicing
- Open new accounts on the in-house system and report on order progress for weekly manager meetings
- Liaise with internal departments to ensure the sales process and installations run smoothly
Requirements for the Sales Administrator include:
- Computer literate, with a strong knowledge of Excel and Outlook
- Excellent telephone manner and strong customer service skills
- Excellent attention to detail and data entry skills
- Strong and confident written and verbal communication skills across departments and with customers
- Ability to work as part of a team while managing your own workload
- A flexible, upbeat approach, comfortable working under pressure in a fast-paced environment
- Willingness to work overtime as required
Benefits:
- Salary of £25,000 - £26,000
- 21 days holiday (FTE), increasing to 25 days depending on length of service, plus a holiday buyback scheme
- Free onsite staff parking
- An additional day off for your birthday
- Staff socials and events, within a friendly and supportive open-plan office
- Possibility of hybrid working once training is completed
This role is being recruited on an urgent basis, with an immediate start available. If you are an organised, customer-focused administrator looking for your next role, we would love to hear from you.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Sales Administrator in Plymouth employer: Cathedral Appointments | B CorpTM
Join a dynamic and socially responsible group of businesses in Exeter, where your role as House Services Coordinator will be pivotal in creating a welcoming environment for clients and colleagues alike. With a strong emphasis on sustainability and a supportive work culture, you'll enjoy part-time hours that allow for a balanced lifestyle while contributing to meaningful workplace initiatives. The company offers a generous benefits package and fosters employee growth, making it an excellent choice for those seeking a rewarding career in a collaborative setting.
Contact Details:
Cathedral Appointments | B CorpTM Recruitment Team
