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- Tasks: Manage fleet accounts, deliver customer support, and drive technology adoption.
- Company: Innovative tech business focused on efficiency, safety, and sustainability.
- Benefits: Competitive salary, hybrid working, employee bonus scheme, and extra day off for your birthday.
- Other info: Collaborative culture with opportunities for professional growth and work-life balance.
- Why this job: Join a forward-thinking company making a real impact in the automotive tech industry.
- Qualifications: Experience in account management or customer success, preferably in automotive or telematics.
The predicted salary is between 28000 - 42000 £ per year.
Our client is an innovative and fast-paced technology business based in the South West, specialising in solutions that improve efficiency, safety, and sustainability. They work with major UK brands, delivering advanced telematics and engagement tools that transform fleet management. With an award-winning workspace and a collaborative culture, they value innovation, customer focus, and a passion for making a difference. Their inclusive culture and modern hybrid set-up offer the perfect blend of professional growth and work-life balance.
The Role:
The Account Executive will manage a portfolio of smaller fleet accounts while supporting senior account managers in delivering exceptional customer service. This role involves regular client engagement, driving adoption of technology solutions, and ensuring customer satisfaction. Automotive or telematics industry experience is particularly valuable, given the nature of the client base and technology. This role offers Hybrid working with a minimum of 2 days a week in the Exeter Office.
Responsibilities for the Account Executive include:
- Manage and grow a portfolio of smaller fleet accounts, ensuring strong relationships and positive performance outcomes
- Deliver onboarding, product training, and customer support to maximise engagement and product adoption
- Monitor performance data, identify opportunities for upsell, and manage the renewal process to meet retention targets
- Collaborate with internal teams to ensure customer needs are met and service quality remains high
Role Requirements for the Account Executive:
- Proven experience in account management, customer success, or a client-facing role within the automotive, telematics, or related technology sectors
- Strong organisational and communication skills, with the ability to manage multiple priorities effectively
- Competence in CRM systems (Salesforce preferred) and data interpretation for actionable insights
- Proactive, team-oriented approach with the ability to work independently when needed
Competitive salary of £32,000 – £36,000 DOE
Hybrid working with a state-of-the-art Exeter office
Opportunity to work with industry-leading clients and innovative technology
A collaborative and values-driven workplace culture
Membership in the employee bonus scheme
Free onsite parking
Extra day off for your birthday
Company sick pay
If you have a passion for client success, experience in automotive or telematics, and the drive to make an impact, we would like to hear from you. Apply now to join a forward-thinking business making a difference in the industry.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Account Executive in Exeter employer: Cathedral Appointments | B CorpTM
Contact Detail:
Cathedral Appointments | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive or telematics sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews by researching the company and its tech solutions. Show them you’re not just another candidate; you’re genuinely interested in how they improve efficiency and safety.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing fleet accounts and driving customer satisfaction. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Account Executive in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in account management and customer success, especially if you've worked in the automotive or telematics sectors. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for client success and how you can contribute to our innovative culture. Be sure to mention any relevant experience and why you're excited about this opportunity with us.
Showcase Your Communication Skills: Strong communication is key for this role. In your application, demonstrate your ability to convey ideas clearly and effectively. Whether it's through your CV, cover letter, or any additional materials, let your personality and professionalism shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Cathedral Appointments | B CorpTM
✨Know Your Stuff
Make sure you understand the company’s technology solutions and how they improve efficiency, safety, and sustainability. Brush up on your knowledge of the automotive and telematics industries, as this will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your account management skills and customer success achievements. Be ready to discuss how you've driven product adoption and maintained strong client relationships, as these are key aspects of the Account Executive role.
✨Ask Smart Questions
Come prepared with insightful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Proactivity
During the interview, emphasise your proactive approach to problem-solving and teamwork. Share instances where you took the initiative to improve processes or enhance customer satisfaction, as this aligns perfectly with the company's values.