At a Glance
- Tasks: Support a busy sales team by managing orders, samples, and customer queries.
- Company: Join a growing business in the food and consumer goods sector.
- Benefits: Enjoy hybrid working, flexible hours, and 25 days holiday.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a collaborative team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales support or customer service with strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
£30,000 FTE (£18,746 actual salary) | Hybrid Working (after probation) | 25 Hours per Week | Flexible Hours
Company Overview: Our client is a well-established and growing business operating within the food and consumer goods sector. They are committed to delivering excellent service to their customers and pride themselves on maintaining strong relationships across their supply chain and sales operations. This is an exciting opportunity to join a collaborative and supportive team in a varied role that offers flexibility and genuine responsibility.
Role Overview: We are seeking an organised and proactive Sales Support Administrator to provide essential support to a busy sales function. This role will suit someone who enjoys working with customers, managing multiple priorities, and ensuring the smooth delivery of products and services. You will play a key role in coordinating customer orders, managing samples, producing reports, and acting as a central point of support for both customers and internal stakeholders.
Working Pattern: Hybrid after probation - 3 days office / 2 days home. Ideally, they are looking for the following hours: 9.30am - 2.30pm or 10.00am – 3.00pm.
Responsibilities of the Sales Support Administrator:
- Monitor customer orders from receipt through to successful delivery, resolving any issues promptly and effectively.
- Coordinate product sample requests, liaising with internal teams and couriers to ensure timely delivery.
- Maintain and support customer portal activity, becoming a key point of contact for portal-related queries.
- Produce regular sales and performance reports, providing valuable insights to support commercial decision-making.
Requirements of the Sales Support Administrator:
- Previous experience in a sales support, customer service, administration, or similar role.
- Strong understanding of order fulfilment processes and customer relationship management.
- Confident using Microsoft Office, particularly Excel, with experience analysing and presenting data.
- Excellent organisational, communication, and problem-solving skills with the ability to manage competing priorities.
Benefits:
- Hybrid working arrangement (3 days office, 2 days home)
- Flexible working hours across a 25-hour week
- 25 days holiday including Bank Holidays (pro rata)
- Company pension with 4% employer contribution
- Free on-site parking
- Cycle to Work scheme
If you're a highly organised administrator with a customer-focused approach and a passion for delivering excellent service, we'd love to hear from you. Apply today to find out more about this flexible opportunity with a successful and growing business.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Sales Support Administrator employer: Cathedral Appointments | B Corp
Join a well-established and growing business in the food and consumer goods sector, where you will be part of a collaborative and supportive team that values flexibility and responsibility. With a hybrid working model, flexible hours, and a commitment to employee growth, this role as a Sales Support Administrator offers a unique opportunity to thrive in a dynamic environment while enjoying benefits such as 25 days holiday and a company pension scheme. If you are passionate about delivering excellent service and want to make a meaningful impact, this is the perfect place for you.
Contact Details:
Cathedral Appointments | B Corp Recruitment Team
