At a Glance
- Tasks: Engage customers via live chat and convert enquiries into sales.
- Company: Established FCA-regulated organisation with a performance-driven culture.
- Benefits: £25,396.80 base salary plus uncapped commission and 28 days holiday.
- Other info: Immediate start available with structured training and career growth opportunities.
- Why this job: Join a fast-paced team and develop your sales skills in a dynamic environment.
- Qualifications: Experience in webchat or digital sales, strong multitasking and resilience.
The predicted salary is between 21000 - 30000 £ per year.
£25,396.80 BASIC SALARY PLUS UNCAPPED COMMISSION | ON-SITE | EXETER
Our client is a well-established, FCA-regulated organisation operating within a highly structured and performance-driven environment. With a strong focus on compliance, process excellence and commercial results, they provide a fast-paced workplace where motivated individuals can build long-term careers within sales.
We are recruiting Customer Sales Advisors - Live Chat (up to 3 positions) to join a busy live chat sales team based in Exeter. This is a webchat role. Advisers manage multiple live chat conversations simultaneously, converting customer enquiries into sales revenue across upgrades, renewals, acquisitions and retention conversations. Success in this role comes from pace, resilience, strong sales ability and confidence working to clear KPIs in a fully tracked environment.
Responsibilities of the Customer Sales Advisors - Live Chat:
- Manage multiple live webchat conversations at once, driving sales conversions and revenue
- Handle acquisition, upgrade, renewal and retention sales conversations via live chat
- Achieve individual and team targets across sales, accessories and productivity metrics
- Follow FCA-regulated processes and compliance requirements throughout every interaction
Requirements of the Customer Sales Advisors - Live Chat:
- Previous experience in webchat, online customer support or digital sales environments
- Strong commercial mindset with confidence working to targets and KPIs
- Ability to multitask, work quickly and remain resilient in a high-pressure setting
- High level of accuracy with a process-driven and compliance-focused approach
Benefits:
- £25,896.80 plus uncapped commission.
- 40 hours per week on a shift-based rota, issued one month in advance
- Office-based role in Exeter city centre
- Minimum four weeks of structured, on-site training
- 28 days holiday including bank holidays
- Opportunity to develop within a high-performing sales environment
- Immediate start available subject to vetting and onboarding
If you are commercially driven, thrive in fast-paced sales environments and enjoy converting live chat enquiries into results, we would love to hear from you.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Recruitment Consultant: Georgia Parkhouse Ref: 11117
Customer Sales Advisor - Live Chat in Exeter employer: Cathedral Appointments | B Corp
Our client is an excellent employer, offering a dynamic work culture that prioritises innovation and collaboration in the heart of Dawlish. With competitive salaries up to £70k, comprehensive benefits including a generous holiday allowance, pension scheme, and private medical insurance, employees are supported in their professional growth and development. The opportunity to mentor junior team members while leading high-value infrastructure projects makes this role particularly rewarding for those looking to make a significant impact in their field.
Contact Details:
Cathedral Appointments | B Corp Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor - Live Chat in Exeter
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Advisor - Live Chat at Cathedral Appointments | B Corp, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Cathedral Appointments | B Corp. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Advisor - Live Chat. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Advisor - Live Chat in Exeter
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Cathedral Appointments | B Corp:When writing your cover letter, make sure to tailor your message specifically for Cathedral Appointments | B Corp. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Cathedral Appointments | B Corp
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cathedral Appointments | B Corp that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cathedral Appointments | B Corp that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Cathedral Appointments | B Corp’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
