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- Tasks: Provide hands-on IT support and resolve technical issues for diverse clients.
- Company: Forward-thinking managed service provider with a collaborative culture.
- Benefits: Hybrid working model, health support, pension scheme, and access to monthly perks.
- Other info: Great opportunities for training and career progression await you!
- Why this job: Develop your tech skills while making a real impact in a dynamic environment.
- Qualifications: 2 years of IT support experience or relevant Microsoft certification required.
The predicted salary is between 30000 - 40000 £ per year.
An expanding and forward-thinking managed service provider is seeking to strengthen its technical support team. With a growing client base across multiple sectors, the organisation delivers reliable, high-quality IT solutions and support services. Known for its collaborative culture and commitment to employee development, this business offers a supportive environment where technical professionals can build their skills and progress their careers.
This is a varied and hands‑on IT Support Technician role providing 1st and 2nd line support to a diverse client portfolio. You will play a key role in maintaining day‑to‑day IT operations, resolving technical issues, and supporting infrastructure and cloud‑based projects. The position offers a blend of remote, office, and on‑site work, giving you exposure to a wide range of technologies and environments.
Responsibilities of the IT Support Technician:- Provide 1st and 2nd line support across hardware, software, and user systems
- Manage and resolve helpdesk tickets both remotely and on‑site
- Build, configure, and deploy Windows, Apple, and mobile devices
- Support IT infrastructure, including Active Directory, servers, and networking
- Strong knowledge of Microsoft Windows and Microsoft 365 environments
- Experience supporting desktop and laptop hardware in a professional setting
- Understanding of networking fundamentals including TCP/IP, DNS, and DHCP
- Minimum of 2 years’ IT support experience or relevant Microsoft certification
Hybrid working model with a balance of home, office, and site-based work. Health and wellbeing support. Company pension scheme. Access to Perkbox monthly benefits. Exposure to a wide range of technologies and client environments. Opportunities for training and career progression.
If you are an enthusiastic IT professional looking to develop your technical skills in a dynamic support environment, we would love to hear from you. Apply today to take the next step in your IT career.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Information Technology Support Technician in Devon employer: Cathedral Appointments | B Corp
Contact Detail:
Cathedral Appointments | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Technician in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle difficult clients. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates like you!
We think you need these skills to ace Information Technology Support Technician in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows and 365, as well as any relevant IT support roles. We want to see how your skills match what we're looking for!
Show Off Your Technical Skills: In your application, don’t shy away from mentioning your knowledge of networking fundamentals like TCP/IP, DNS, and DHCP. We love seeing candidates who can demonstrate their technical prowess!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you explain why you're a great fit for the IT Support Technician role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cathedral Appointments | B Corp
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows and Microsoft 365 environments. Be ready to discuss your experience with desktop and laptop hardware, as well as any networking fundamentals like TCP/IP, DNS, and DHCP. This will show that you're not just familiar with the tech but can also apply it in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved technical issues in the past. Think about times when you managed helpdesk tickets or provided support both remotely and on-site. Highlighting your hands-on experience will demonstrate your ability to tackle challenges head-on.
✨Emphasise Your Collaborative Spirit
Since the company values a collaborative culture, be ready to talk about how you've worked effectively in teams. Share experiences where you’ve collaborated with colleagues or clients to achieve a common goal. This will show that you fit well into their supportive environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. Inquire about the types of technologies you'll be working with or opportunities for training and career progression. This not only shows your interest but also helps you gauge if the company is the right fit for you.