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- Tasks: Handle customer enquiries and promote energy services with a sales focus.
- Company: Established outsourcing specialist with a supportive work culture.
- Benefits: £12.60 per hour, full training, and accrued holiday pay.
- Why this job: Join a dynamic team and enhance your customer service and sales skills.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Immediate start with Monday to Friday working hours.
The predicted salary is between 12 - 16 £ per hour.
IMMEDIATE START | £12.60 PER HOUR | ONSITE | EXETER
Our client is a well-established outsourcing and customer engagement specialist, supporting businesses across a range of sectors with tailored campaign delivery and relationship management solutions. They pride themselves on delivering results-driven services while maintaining a supportive and collaborative working environment.
We are recruiting Customer Service & Sales Advisors for an immediate-start temporary assignment supporting an energy services campaign. This is a fully onsite role in Exeter where you will handle both inbound and outbound customer enquiries, delivering excellent service while proactively promoting relevant products and services.
This is a customer-focused role with a strong sales element, ideal for individuals who enjoy building rapport, identifying customer needs, and confidently discussing suitable solutions. Full training will be provided at the start of the assignment.
Responsibilities of the Customer Service & Sales Advisors:- Handle inbound and outbound customer enquiries relating to energy services
- Promote relevant products and services, identifying upselling and cross-selling opportunities
- Work towards individual and team sales and performance targets
- Deliver a consistently high standard of customer service
- Previous customer service experience, ideally within a contact centre environment
- Comfortable working towards sales targets in a performance-driven environment
- Strong communication skills with a professional telephone manner
Temporary contract with immediate start, subject to references and right to work checks
~£12.60 per hour plus accrued holiday pay
~ Full training provided at the start of the assignment
~ Monday to Friday working hours, 8.30am to 5.00pm
If you are available immediately and enjoy combining customer service with a proactive sales approach, we would love to hear from you.
Locations
Customer Service Advisor - Training in Devon, Exeter employer: Cathedral Appointments | B Corp™
Contact Detail:
Cathedral Appointments | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Training in Devon, Exeter
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare for common interview questions related to sales and customer service. Think about examples from your past experiences where you successfully handled customer inquiries or achieved sales targets. We want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Advisor - Training in Devon, Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service experience and sales skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your relevant achievements!
Show Your Personality: We’re all about building rapport with customers, so let your personality shine through in your application. Use a friendly tone and share examples of how you've connected with customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Bullet points can help us quickly see what you bring to the table!
Apply Through Our Website: For the best chance of landing an interview, apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling on your potential new role with us!
How to prepare for a job interview at Cathedral Appointments | B Corp™
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the specific services they offer, especially in customer engagement. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've excelled in customer service. Think about situations where you handled difficult customers or successfully upsold products. This will demonstrate your ability to thrive in a customer-focused role.
✨Practice Your Sales Pitch
Since this role has a strong sales element, practice how you would promote products and services. Be ready to discuss how you identify customer needs and suggest suitable solutions. A confident and clear sales pitch can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or performance targets. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.