Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support critical software for major financial institutions and enhance user experience.
- Company: Global tech organisation with a strong presence in the financial sector.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a rapidly growing team and make a real difference in the tech world.
- Qualifications: Experience in application support and excellent communication skills.
- Other info: Exciting opportunity to work in a dynamic and collaborative environment.
A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team. The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join.
A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
This is a client-facing senior role within a global product support function, supporting...
Senior Application Support Analyst employer: Cathcart Technology
Contact Detail:
Cathcart Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Senior Application Support Analysts. We recommend practising your answers with a friend or in front of a mirror to build confidence and ensure you come across as knowledgeable and enthusiastic.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples from your past experiences where you successfully resolved issues. This will demonstrate your capability and fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a positive impression. Plus, it shows that you’re proactive and genuinely interested in the role.
We think you need these skills to ace Senior Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Application Support Analyst role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background aligns with our needs. We love seeing genuine enthusiasm for the position.
Showcase Your Client-Facing Skills: Since this is a client-facing role, be sure to highlight any experience you have in dealing with clients or stakeholders. We want to know how you handle communication and problem-solving in a professional setting.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered promptly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cathcart Technology
✨Know Your Stuff
Make sure you brush up on the technical skills and knowledge relevant to the role of a Senior Application Support Analyst. Familiarise yourself with the software and infrastructure used in financial institutions, as well as any specific tools mentioned in the job description.
✨Showcase Your Client-Facing Skills
Since this is a client-facing role, be prepared to discuss your experience in managing client relationships. Think of examples where you've successfully resolved issues or improved client satisfaction, and be ready to share these during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating how you would handle specific situations related to application support, such as troubleshooting a critical issue or managing a high-pressure situation with a client.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the technologies they use, or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
