At a Glance
- Tasks: Lead transformative change initiatives, ensuring successful adoption and embedding across the organisation.
- Company: Join a large, dynamic organisation modernising its operations and enhancing customer experiences.
- Benefits: Competitive salary, bonus, hybrid working, and comprehensive benefits package.
- Other info: Opportunity for growth in a supportive environment focused on continuous improvement.
- Why this job: Make a real impact on transformation while collaborating with diverse teams and senior leaders.
- Qualifications: Experience in delivering large-scale change and strong stakeholder management skills required.
The predicted salary is between 45000 - 66000 £ per year.
Business Change Manager required on a 12 month fixed term contract, to join a large-scale transformation programme within a complex organisation with a significant presence across Scotland and the UK. This is a major transformation initiative covering technology, customer journeys, ways of working and organisational culture. The organisation is investing heavily in modernising how it operates, introducing new technology with the customer experience in mind while supporting its people through a significant period of change.
You'll join an established Business Change function and work alongside project teams, senior leaders and a wide range of stakeholders to make sure transformation is successfully adopted and embedded across the organisation.
The Company: This is a large, complex organisation operating in an environment where technology, operational efficiency and customer experience are becoming increasingly important to its future. The business is going through a significant period of modernisation, with major transformation initiatives spanning new technology, customer journeys, internal ways of working and wider cultural change. With a large and diverse workforce, successfully delivering this transformation will depend as much on how people adapt as it does on the technology itself. The organisation is therefore investing in its internal change capability, moving towards greater ownership of transformation rather than relying heavily on external consultancy support.
You'll be joining a comprehensive Business Change team, working alongside experienced change professionals and having the opportunity to contribute to how change is delivered across the wider organisation.
The Role: You'll help deliver business change across a number of major transformation initiatives, taking responsibility from initial planning through to adoption and embedding. You'll work with project teams and senior stakeholders to understand what is changing, who will be affected and what needs to happen for people to successfully adopt new processes, technology and ways of working. This will involve developing change strategies, assessing impacts, building engagement and ensuring teams are ready for what is coming. Technology is a significant part of the programme, but this isn't purely a technology change role. A lot of the work focuses on customer journeys and how new technology can improve the customer experience, alongside wider cultural and organisational programmes. The team follows Prosci ADKAR and takes an agile approach to change, while also valuing LEAN thinking and continuous improvement. You'll be expected to use structured change management practices while adapting your approach to the needs of each programme. There is also significant stakeholder exposure, so you'll need to be comfortable working with senior leaders, project teams, training specialists and operational colleagues, providing advice and influencing decisions throughout the change journey.
Key Responsibilities:
- Lead business change activity across major transformation initiatives from strategy and planning through to adoption and embedding.
- Develop and deliver structured change strategies and plans, using Prosci ADKAR and other appropriate change management approaches.
- Assess the impact of changes across people, customer journeys and technology and identify the support required to transition teams successfully.
- Work closely with project and technology teams to build change activity into transformation programmes from the outset.
- Engage and influence senior stakeholders, acting as a trusted advisor throughout the change journey.
- Coordinate communications, engagement, readiness and training activity to help people understand and adopt new ways of working.
- Support cultural and behavioural change programmes alongside technology and process transformation.
- Identify opportunities to simplify and improve customer journeys and ways of working, applying LEAN thinking and continuous improvement principles.
- Monitor adoption and readiness, identifying barriers and taking action to address them.
About You: Proven experience delivering business change across large-scale transformation programmes, ideally with genuine end-to-end ownership. Comfortable working across technology, process, people and cultural change rather than specialising in one particular area. Strong knowledge of change management methodologies, ideally including Prosci ADKAR, alongside an understanding of project lifecycles and governance. Excellent stakeholder management and influencing skills, with the confidence to work with senior leaders. Experience working in complex, operationally critical environments with multiple stakeholders, competing priorities and significant interdependencies. Ideally, experience within a regulated industry or another environment where change needs to be carefully managed. Comfortable working in an agile environment with an interest in LEAN thinking and continuous improvement. Pragmatic and adaptable, with the ability to apply change methodology appropriately rather than taking a one-size-fits-all approach.
They are particularly interested in people who can demonstrate taking complex change through the full lifecycle, rather than experience focused solely on communications, training or one specific stage of a transformation.
What's on Offer: The role can be based from offices in Aberdeen, Perth, Glasgow or Inverness, with hybrid working available. Around 50% of your time will be spent in the office, with some travel to other UK sites depending on the requirements of the programme. The role is initially offered as a 12 month fixed term contract with a salary between £45,000 - £66,000, alongside a bonus and a comprehensive benefits package.
If you're a Business Change Manager with experience delivering complex transformation end-to-end and are looking for a role where you can work across a major transformation programme, please apply or reach out to Murray Simpson.
Change Manager in Glasgow employer: Cathcart Technology Careers
Join a dynamic and supportive team at a well-established MSP in central Edinburgh, where your technical skills will be nurtured through funded certifications and training. With a strong emphasis on professional development and a collaborative work culture, this role offers the chance to tackle diverse challenges while delivering exceptional customer service. Enjoy the benefits of a close-knit environment that values its employees and fosters growth in a thriving technology sector.
Contact Details:
Cathcart Technology Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager in Glasgow
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Cathcart Technology Careers. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Cathcart Technology Careers.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Cathcart Technology Careers.
We think you need these skills to ace Change Manager in Glasgow
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Cathcart Technology Careers and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Cathcart Technology Careers
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Cathcart Technology Careers will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Cathcart Technology Careers.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Cathcart Technology Careers.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Cathcart Technology Careers. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
