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- Tasks: Troubleshoot Microsoft environments and provide direct customer support.
- Company: Dynamic Managed Service Provider based in Glasgow.
- Benefits: Competitive salary, quarterly bonuses, healthcare, and growth opportunities.
- Why this job: Join a team that supports your development and career advancement.
- Qualifications: Prior IT support experience and strong communication skills.
- Other info: Exciting role in a fast-paced environment with plenty of learning.
The predicted salary is between 25000 - 30000 £ per year.
A Managed Service Provider in Glasgow seeks an IT Support Engineer to join a dynamic team. The role involves troubleshooting Microsoft environments, working with cloud and UC technologies, and direct customer support.
Offering a competitive salary between £25,000 to £30,000, quarterly bonuses, healthcare, and numerous opportunities for professional growth.
The ideal candidate has prior IT support experience and strong communication skills. Apply now for a role that supports your development and career advancement.
Hybrid IT Support Engineer: Customer-Facing Growth in Glasgow employer: Cathcart Associates Group Ltd
Contact Detail:
Cathcart Associates Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Engineer: Customer-Facing Growth in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in managed service providers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your troubleshooting abilities in Microsoft environments and cloud technologies. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your communication skills. Being able to explain technical concepts clearly is key in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities for growth, and applying directly can sometimes put you ahead of the competition. Plus, it’s super easy!
We think you need these skills to ace Hybrid IT Support Engineer: Customer-Facing Growth in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your troubleshooting expertise in Microsoft environments and cloud technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and customer service. We love seeing candidates who can communicate effectively, so let your personality come through while keeping it professional.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and provide excellent customer support, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team in Glasgow!
How to prepare for a job interview at Cathcart Associates Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft environments and cloud technologies. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Communication Skills
Since this role involves direct customer support, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would handle a customer query, so think about how you can convey information clearly and effectively.
✨Research the Company Culture
Take some time to understand the Managed Service Provider's values and work environment. This will help you tailor your answers to align with their culture and show that you're genuinely interested in being part of their dynamic team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for professional growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
