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- Tasks: Create unforgettable travel experiences while ensuring safety and comfort for passengers.
- Company: Join Cathay Pacific, a leading airline with a global presence.
- Benefits: Flexible work schedules, world-class training, discounted travel, and private medical insurance.
- Why this job: Explore the world, meet diverse people, and make a real impact on customer journeys.
- Qualifications: Must be 18+, GCSE English pass, and excellent communication skills.
- Other info: Embrace a supportive, inclusive culture with great career progression opportunities.
The predicted salary is between 25000 - 32000 £ per year.
Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay. Starting today, let your ambitions fly higher than ever before. With a career that takes you places, you can explore boundless opportunities and experiences to define your own journey.
Our Cabin Crew have always been at the very heart of our business. As brand ambassadors, you will embody our values of being Thoughtful, Progressive, and having a Can-Do spirit, bringing them to life on every flight. If you have an outgoing, warm personality and a strong passion for creating memorable and delightful customer experiences while travelling the world, we invite you to join our professional team of Flight Attendants at Cathay.
Key Responsibilities- Carry out safety, first aid and security procedures to the highest standard
- Be our brand ambassador and provide genuine, personal experiences to all our customers
- Deliver service excellence by creating memorable inflight experiences and exceeding our customers’ expectations at every opportunity
- Attend to customer’s needs in a caring and professional manner
- Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
- Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
- Adapt to situations with confidence, tact and flexibility
- Uphold inflight policies and comply with all regulatory requirements
- Minimum age of 18
- Educated to GCSE standard or equivalent with a pass (Grade C OR 9-4) in English
- Entitled to live and work in the United Kingdom unrestricted
- Proficiency in both written and spoken English and at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean or Thai
- Proficiency in Putonghua is an added advantage
- Excellent communication and interpersonal skills
- A minimum arm-reach of 208cm on tiptoe
- Previous experience in airline, hospitality or service industry is an advantage
As this position is safety-sensitive, successful candidates are required to meet the following criteria:
- Pass a comprehensive pre-employment background check
- Successfully complete a Police Act Disclosure Application in accordance with legislation controlling access to restricted zones at the airports. This is in addition to references from previous employers.
- Demonstrate physical fitness by passing a pre-employment medical assessment
Exemption from English Assessment is available for candidates with either of the following:
- TOEIC® (Public Test): A valid score of 325 or above in both Reading and Listening
- IELTS (Academic): A valid overall Band Score of 6.0 or above
Please upload your score report when submitting your application. The result must be within its validity period and will be verified during the recruitment process.
Benefits- Work schedules to suit different lifestyles
- World-class training and structured career progression path
- A safe and collaborative working environment which embraces a diverse and inclusive culture
- Eligibility for private medical insurance after completion of six months of service
- Discounted travel across many airlines for you and your family
- Generous company contribution pension scheme upon completion of three months of service
Applications are reviewed on a rolling basis. We encourage you to submit your application as soon as you are ready. Shortlisted candidates will be notified within six weeks to complete a digital interview and an English assessment. If you are unable to attend any of the assessments, your application will be considered withdrawn. You are welcome to reapply after three months.
Selected candidates will be invited by email to attend our Assessment Day held in London in May 2026. Further applications from candidates who have already applied within the past three months will not be considered.
Cathay Pacific does not work with any third-party recruitment agencies for this position. Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
Flight Attendant (Based in London) employer: Cathay Pacific Airways Limited
Contact Detail:
Cathay Pacific Airways Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Attendant (Based in London)
✨Tip Number 1
Get to know the company! Research Cathay Pacific and understand their values. When you show that you align with their Thoughtful, Progressive, and Can-Do spirit, it’ll make a great impression during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create memorable experiences. Role-playing with friends can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to adapt! The role of a Flight Attendant requires flexibility and quick thinking. Prepare examples from your past experiences where you’ve successfully handled unexpected situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities directly from Cathay Pacific.
We think you need these skills to ace Flight Attendant (Based in London)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with our values of being Thoughtful, Progressive, and having a Can-Do spirit. This will help us see why you’d be a great fit!
Showcase Your Experience: If you’ve got previous experience in the airline, hospitality, or service industry, make it stand out! Share specific examples of how you’ve created memorable customer experiences.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can get back to you quickly!
How to prepare for a job interview at Cathay Pacific Airways Limited
✨Know the Company Inside Out
Before your interview, take some time to research Cathay Pacific. Understand their values, mission, and what makes them unique in the airline industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Flight Attendant, creating memorable customer experiences is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations with care and professionalism, as this will resonate well with the interviewers.
✨Emphasise Teamwork and Adaptability
Being an excellent team player is crucial in a cabin crew role. Think of instances where you successfully collaborated with others or adapted to changing circumstances. Share these stories during your interview to demonstrate your ability to thrive in a diverse and dynamic environment.
✨Practice Your Language Skills
If you speak any of the additional languages mentioned in the job description, be ready to showcase your proficiency. Practising common phrases or scenarios in those languages can give you an edge and show that you're prepared to connect with a diverse range of passengers.