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- Tasks: Coordinate sales operations, manage orders, and liaise with global teams.
- Company: Cathay Investments, a diverse and growing global group.
- Benefits: Competitive salary of £30,000 plus future commission opportunities.
- Other info: Join a professional team in a supportive head office environment.
- Why this job: Be the vital link in a dynamic sales process and enhance customer experiences.
- Qualifications: Strong communication skills and basic understanding of logistics.
The predicted salary is between 30000 - 30000 £ per year.
Location: Croydon (Head Office - Fully Office Based)
Hours: Monday - Friday, 09:00 - 17:30
Salary: £30,000 per annum + Future Commission Opportunities
The Opportunity: Cathay Investments is a diverse and growing global group. As we expand our internal support structures, we are looking for a dedicated Sales Desk Coordinator to join our Group Head Office in Croydon. In this role, you will be the central point of coordination for our UK commercial operations, representing two of our leading brands: Lantor (cable and composite products) and Euroresins (distribution for the composite industry). You will act as the essential bridge between our global sales managers, our customers, and our production facilities in the Netherlands.
Your Role as Sales Desk Coordinator: Working within our professional 20-person head office alongside our Directors and Finance teams, the Sales Desk Coordinator is the "anchor" of our sales process. Your day will involve a mix of high-level customer service, technical quoting, and international liaison.
Key Responsibilities:
- Central Coordination: Act as the primary interface between global sales managers and the Netherlands production team.
- Order Management: Take full ownership of the customer journey, processing orders via phone and email accurately into Sage 200.
- Pricing & Quoting: Work closely with Sales Managers to prepare accurate quotes and price agreements for existing customers.
- Logistics Liaison: Raise export and shipping documents within the system. A basic understanding of Incoterms is vital for this part of the role.
- Customer Excellence: Proactively manage customer interactions.
Sales Coordinator in Surrey employer: Cathay Investments Limited
Contact Detail:
Cathay Investments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills as a Sales Desk Coordinator can help them achieve their goals.
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table. Highlight your experience with customer service, order management, and any technical skills that relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Coordinator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Desk Coordinator role. Highlight relevant experience, especially in customer service and order management, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join Cathay Investments and how your skills align with the responsibilities of the Sales Desk Coordinator position. Keep it engaging and personal!
Showcase Your Communication Skills: As a Sales Desk Coordinator, communication is key. In your application, demonstrate your ability to liaise effectively with different teams and customers. Use clear and concise language to reflect your professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cathay Investments Limited
✨Know Your Products
Familiarise yourself with Lantor and Euroresins products before the interview. Understanding their offerings will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Master the Order Management Process
Brush up on how order management works, especially in systems like Sage 200. Being able to discuss this confidently will impress the interviewers and show that you’re ready to take ownership of the customer journey.
✨Understand Incoterms
Since logistics is a key part of the role, make sure you have a basic understanding of Incoterms. This will not only help you answer questions but also show that you’re proactive about learning the necessary details for the job.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlighting your ability to manage customer relationships effectively will resonate well with the interviewers.