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- Tasks: Coordinate sales operations, manage orders, and liaise with global teams.
- Company: Join Cathay Investments, a diverse and growing global group.
- Benefits: Competitive salary of £30,000 plus future commission opportunities.
- Other info: Work in a professional team environment with growth potential.
- Why this job: Be the vital link in our sales process and enhance customer experiences.
- Qualifications: Strong communication skills and basic understanding of logistics.
The predicted salary is between 30000 - 30000 £ per year.
Location: Croydon (Head Office - Fully Office Based)
Hours: Monday - Friday, 09:00 - 17:30
Salary: £30,000 per annum + Future Commission Opportunities
The Opportunity: Cathay Investments is a diverse and growing global group. As we expand our internal support structures, we are looking for a dedicated Sales Desk Coordinator to join our Group Head Office in Croydon. In this role, you will be the central point of coordination for our UK commercial operations, representing two of our leading brands: Lantor (cable and composite products) and Euroresins (distribution for the composite industry). As our Sales Desk Coordinator, you will act as the essential bridge between our global sales managers, our customers, and our production facilities in the Netherlands.
Your Role as Sales Desk Coordinator: Working within our professional 20-person head office alongside our Directors and Finance teams, the Sales Desk Coordinator is the "anchor" of our sales process. Your day will involve a mix of high-level customer service, technical quoting, and international liaison.
- Central Coordination: Act as the primary interface between global sales managers and the Netherlands production team.
- Order Management: Take full ownership of the customer journey, processing orders via phone and email accurately into Sage 200.
- Pricing & Quoting: Work closely with Sales Managers to prepare accurate quotes and price agreements for existing customers.
- Logistics Liaison: Responsible for raising export and shipping documents within the system. A basic understanding of Incoterms is vital for this part of the Sales Desk Coordinator role.
- Customer Excellence: Proactively manage customer relationships.
Sales Coordinator employer: Cathay Investments Limited
Contact Detail:
Cathay Investments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about Lantor and Euroresins will show you're genuinely interested and ready to jump in.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help with order management and customer excellence. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Desk Coordinator role. Highlight relevant experience, especially in customer service and order management, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you want to join Cathay Investments and how your skills align with the role. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Technical Skills: Since you'll be using Sage 200 and dealing with pricing and quoting, mention any relevant technical skills or software experience. We want to know you can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cathay Investments Limited
✨Know Your Stuff
Make sure you understand the products and services offered by Cathay Investments, especially Lantor and Euroresins. Familiarise yourself with the basics of cable and composite products, as well as Incoterms, so you can speak confidently about them during the interview.
✨Showcase Your Coordination Skills
As a Sales Desk Coordinator, you'll be the glue holding everything together. Prepare examples from your past experiences where you've successfully coordinated between different teams or managed customer relationships. This will demonstrate your ability to handle the role's responsibilities.
✨Practice Customer Service Scenarios
Customer excellence is key in this role. Think of common customer service scenarios you might face and how you would handle them. Be ready to discuss how you would manage difficult situations or ensure customer satisfaction, as this will highlight your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the company culture, team dynamics, and future growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.