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- Tasks: Provide IT support and troubleshoot issues for our sites across the UK.
- Company: Friendly and growing tech company based in central Staplehurst.
- Benefits: Full-time position with a supportive team and opportunities for growth.
- Other info: Must have a full driving licence and be a car owner for travel.
- Why this job: Be the go-to person for IT solutions and make a difference every day.
- Qualifications: Experience with Active Directory, Office 365, and helpdesk support required.
The predicted salary is between 25000 - 35000 £ per year.
Permanent, full time position, fully office based Monday to Friday in central Staplehurst. We’re continuing to grow and need a qualified and tech savvy IT Support Technician with Active Directory, Office 365 and helpdesk support experience to join our friendly team.
There is travel within the UK, so you’ll need a full driving licence and be a car owner. You’ll be the first point of contact for our sites across the UK for all IT issues.
IT Support Technician in Kent employer: Cathay Investments Limited
Contact Detail:
Cathay Investments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Active Directory and Office 365 knowledge, and be ready to showcase your helpdesk support experience. We want to see how you solve problems and handle tricky situations, so think of examples from your past roles.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our friendly team in Staplehurst.
We think you need these skills to ace IT Support Technician in Kent
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your experience with Active Directory and Office 365 in your application. We want to see how tech-savvy you are, so don’t hold back on showcasing your helpdesk support experience!
Tailor Your CV: Customise your CV to match the job description. Use keywords from the listing to demonstrate that you’re a perfect fit for our IT Support Technician role. It helps us see that you’ve got what it takes!
Be Personable: Since you’ll be the first point of contact for IT issues, let your personality shine through in your cover letter. We’re looking for someone who can connect with our team and users, so a friendly tone goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cathay Investments Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and Office 365. Be prepared to discuss specific scenarios where you've used these tools in previous roles, as this will show your practical experience and problem-solving skills.
✨Showcase Your Helpdesk Experience
Think of examples from your past helpdesk support roles where you successfully resolved issues. Highlight your communication skills and how you managed customer expectations, as being the first point of contact means you'll need to handle queries effectively.
✨Prepare for Travel Questions
Since the role involves travel within the UK, be ready to discuss your driving experience and how you manage your time when travelling. It’s a good idea to mention any previous roles where travel was involved, as it shows you're adaptable and organised.
✨Be Friendly and Approachable
As you'll be joining a friendly team, it's important to convey your personality during the interview. Practice a warm introduction and be ready to engage with the interviewers. A positive attitude can go a long way in making a great impression!