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- Tasks: Welcome visitors, manage appointments, and support the dental team.
- Company: Friendly dental practice with a vibrant office atmosphere.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Strong communication skills and a positive attitude required.
- Other info: Great opportunity for growth in a dual-role setting.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Receptionist to join our team in Croydon. This role is unique, as it requires balancing front-of-house excellence for both our dental practice and our corporate office operations. The ideal candidate is a friendly, positive individual with a "can-do" attitude who is self-motivated and possesses strong professional organization skills. You will ensure a high-quality experience for dental patients while also managing the smooth arrival of office visitors.
Reception & Administrative Responsibilities
- Dual-Front Welcome: Greet and welcome all visitors (patients and office guests) on arrival and notify the appropriate staff.
- Communication Management: Handle all reception duties, including screening phone calls and managing enquiries for both the dental and office sides with a pleasant telephone manner.
- Scheduling: Organise and manage dental patient appointments as required.
- Logistics: Deal with incoming and outgoing post, deliveries, and couriers for the entire building.
- Documentation: Scan, copy, and type documents, reports, or patient correspondence.
- Data Integrity: Update and maintain patient files and office records within the database.
Occasional Clinical Support
- Environment Maintenance: Ensure the surgery and office areas are kept clean, tidy, and meet high standards of dental hygiene.
- Basic Decontamination: Support the clinical team by carrying out regular autoclave runs and ensuring instruments are correctly stored.
- Stock Management: Organise the dental stock cupboard, monitoring and maintaining essential clinical and office supplies.
- Equipment Readiness: Ensure dental equipment and office services are properly maintained and ready for use.
- Technical Literacy: Competent computer skills, particularly in Word, Excel, and online systems.
- Communication: Strong verbal and written communication skills in English.
- Organisation: Excellent planning and prioritising skills with the ability to manage deadlines across two different workstreams.
- Professionalism: Ability to handle confidential patient and office information with care.
- Personal Attributes: Flexible, reliable, patient, and able to work effectively within both clinical and administrative teams.
- Attitude: A positive and enthusiastic attitude toward patient care and general office teamwork.
Receptionist in Croydon employer: Cathay Investments Limited
Contact Detail:
Cathay Investments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Croydon
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your front-of-house skills! Since this role is all about making a great first impression, try role-playing with a friend or family member. Work on your greeting, body language, and how you handle questions. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Bring examples of how you've managed schedules or handled multiple tasks in the past. Being able to juggle both dental patients and office visitors is key, so let them know you’ve got it covered.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our awesome team. We can’t wait to see your application!
We think you need these skills to ace Receptionist in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any relevant experience you have in reception or administrative roles. We’re looking for someone who can juggle both dental and office tasks, so show us how your skills match up with our needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information, so structure your CV and cover letter in a way that’s easy for us to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cathay Investments Limited
✨Show Your Friendly Side
As a Receptionist, your personality is key! Make sure to showcase your friendly and positive attitude during the interview. Practice greeting the interviewer with a warm smile and a confident handshake, just like you would with patients and office guests.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. You might want to discuss how you handled scheduling appointments or organised office supplies. This will show that you can juggle the dual-front responsibilities effectively.
✨Brush Up on Communication
Since you'll be handling enquiries and phone calls, it's crucial to demonstrate strong communication skills. Practise answering common interview questions clearly and concisely, and consider role-playing with a friend to refine your telephone manner.
✨Highlight Your Technical Skills
Make sure you're familiar with the software and tools mentioned in the job description, like Word and Excel. You could even bring up specific examples of how you've used these programs in past jobs to manage data or create documents, showing that you're ready to hit the ground running.