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For Companies At a Glance
- Tasks: Coordinate sales operations and manage customer journeys in a dynamic office environment.
- Company: Join Cathay Investments, a diverse and growing global group.
- Benefits: Competitive salary with commission opportunities and career development.
- Other info: Enjoy a supportive team atmosphere with clear paths for career growth.
- Why this job: Be the central point of coordination and make a real impact on our sales process.
- Qualifications: Strong communication skills and eagerness to learn; Sage 200 experience is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Location: Croydon (Head Office - Fully Office Based)
Hours: Monday - Friday, 09:00 - 17:30
Salary: £30,000 per annum + Future Commission Opportunities
The Opportunity
Cathay Investments is a diverse and growing global group. As we expand our internal support structures, we are looking for a dedicated Sales Desk Coordinator to join our Group Head Office in Croydon.
In this role, you will be the central point of coordination for our UK commercial operations, representing two of our leading brands: Lantor (cable and composite products) and Euroresins (distribution for the composite industry). As our Sales Desk Coordinator, you will act as the essential bridge between our global sales managers, our customers, and our production facilities in the Netherlands.
Your Role as Sales Desk Coordinator
Working within our professional 20-person head office alongside our Directors and Finance teams, the Sales Desk Coordinator is the "anchor" of our sales process. Your day will involve a mix of high-level customer service, technical quoting, and international liaison.
Key Responsibilities:
- Central Coordination: Act as the primary interface between global sales managers and the Netherlands production team.
- Order Management: Take full ownership of the customer journey, processing orders via phone and email accurately into Sage 200.
- Pricing & Quoting: Work closely with Sales Managers to prepare accurate quotes and price agreements for existing customers.
- Logistics Liaison: Responsible for raising export and shipping documents within the system. A basic understanding of Incoterms is vital for this part of the Sales Desk Coordinator role.
- Customer Excellence: Proactively manage account segments, providing updates on lead times and delivery status to ensure world-class service.
About You
- Communication: A natural communicator who thrives in a "center-of-the-action" environment.
- Technical Aptitude: No need for a background in composites; full product training is provided. Eager to learn.
- System Savvy: Proficiency in Sage 200 is a major advantage, alongside strong general IT literacy.
- Logistics Awareness: Understand the mechanics of international shipping and are comfortable handling the associated system documentation.
- The Head Office Mindset: Professional, reliable, and collaborative individual.
Why Join Us?
- Career Development: This is a foundational position with a clear path to move into proactive sales with commission opportunities.
- Impact: Be the go-to person at the heart of our UK commercial operations.
- Supportive Environment: Enjoy the stability of a large investment group with the feel of a tight-knit, professional office team.
Locations
Sales Coordinator in Croydon, Surrey employer: Cathay Investments Limited
Contact Detail:
Cathay Investments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Croydon, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Sales Desk Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing about Lantor and Euroresins will show you're genuinely interested and ready to jump into the role.
✨Tip Number 3
Practice your communication skills! As a Sales Desk Coordinator, you'll need to be a natural communicator. Role-play with friends or family to get comfortable with discussing technical quotes and customer service scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Cathay Investments.
We think you need these skills to ace Sales Coordinator in Croydon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Desk Coordinator role. Highlight any relevant customer service or order management experience, and don’t forget to mention your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. Be sure to mention your eagerness to learn and grow with us at Cathay Investments.
Show Off Your Technical Skills: If you have experience with Sage 200 or similar systems, make it known! Even if you don’t, express your willingness to learn new software. We love tech-savvy candidates who can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application in the right context and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Cathay Investments Limited
✨Know the Company Inside Out
Before your interview, take some time to research Cathay Investments and its brands, Lantor and Euroresins. Understanding their products and market position will help you answer questions confidently and show your genuine interest in the role.
✨Master the Technical Details
Since the Sales Desk Coordinator role involves technical quoting and logistics, brush up on your knowledge of Incoterms and order management systems like Sage 200. Even if you don’t have prior experience, demonstrating a willingness to learn these systems can set you apart.
✨Showcase Your Communication Skills
As a natural communicator, be prepared to discuss how you've effectively managed customer relationships in the past. Use specific examples to illustrate your ability to liaise between different teams and ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, career development opportunities, and what success looks like in the Sales Desk Coordinator role. This shows you're not just interested in the job, but also in how you can grow with the company.