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- Tasks: Welcome visitors, manage appointments, and support our dental and office teams.
- Company: Friendly dental practice and corporate office in Croydon.
- Benefits: Weekly pay, flexible hours, and a positive work environment.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Join a dynamic team and make a difference in patient care and office operations.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Receptionist to join our team in Croydon. This role is unique, as it requires balancing front-of-house excellence for both our dental practice and our corporate office operations. The ideal candidate is a friendly, positive individual with a 'can-do' attitude who is self-motivated and possesses strong professional organization skills. You will ensure a high-quality experience for dental patients while also managing the smooth arrival of office visitors.
Reception & Administrative Responsibilities
- Dual-Front Welcome: Greet and welcome all visitors (patients and office guests) on arrival and notify the appropriate staff.
- Communication Management: Handle all reception duties, including screening phone calls and managing enquiries for both the dental and office sides with a pleasant telephone manner.
- Scheduling: Organise and manage dental patient appointments as required.
- Logistics: Deal with incoming and outgoing post, deliveries, and couriers for the entire building.
- Documentation: Scan, copy, and type documents, reports, or patient correspondence.
- Data Integrity: Update and maintain patient files and office records within the database.
Occasional Clinical Support
- Environment Maintenance: Ensure the surgery and office areas are kept clean, tidy, and meet high standards of dental hygiene.
- Basic Decontamination: Support the clinical team by carrying out regular autoclave runs and ensuring instruments are correctly stored.
- Stock Management: Organise the dental stock cupboard, monitoring and maintaining essential clinical and office supplies.
- Equipment Readiness: Ensure dental equipment and office services are properly maintained and ready for use.
Key Competencies & Skills
- Technical Literacy: Competent computer skills, particularly in Word, Excel, and online systems.
- Communication: Strong verbal and written communication skills in English.
- Organisation: Excellent planning and prioritising skills with the ability to manage deadlines across two different workstreams.
- Professionalism: Ability to handle confidential patient and office information with care.
- Personal Attributes: Flexible, reliable, patient, and able to work effectively within both clinical and administrative teams.
- Attitude: A positive and enthusiastic attitude toward patient care and general office teamwork.
Temporary Role - Weekly Pay!
Receptionist in Croydon employer: Cathay Group
Contact Detail:
Cathay Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Croydon
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions for receptionists, like how you’d handle difficult patients or manage multiple tasks. This will help you feel more confident and ready to impress.
✨Tip Number 3
Dress to impress! As a receptionist, you’ll be the face of the company, so make sure your outfit is professional and reflects the vibe of the workplace. A smart appearance can really boost your confidence and set the right tone for your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Receptionist in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive nature shine through. We want to see your 'can-do' attitude in action, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills for both the dental and corporate sides of the role. We’re looking for someone who can juggle multiple tasks, so showcase your organisational skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well, as strong communication skills are key for this role. We appreciate a tidy presentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cathay Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist in both a dental practice and a corporate office. Familiarise yourself with the key tasks mentioned in the job description, like managing appointments and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively managed phone calls or greeted visitors in previous roles. This will showcase your pleasant telephone manner and ability to create a welcoming environment.
✨Demonstrate Your Organisation Skills
Being organised is key for a Receptionist, especially when juggling multiple tasks. Bring along a planner or notes that outline how you prioritise tasks and manage deadlines. You could even share a specific instance where your organisational skills made a difference in your previous work.
✨Exude Positivity and Enthusiasm
The ideal candidate for this role has a 'can-do' attitude, so make sure to convey your positivity during the interview. Smile, maintain eye contact, and express genuine interest in providing excellent patient care and supporting the team. This will help you stand out as a friendly and motivated individual.