At a Glance
- Tasks: Lead operations, manage teams, and drive strategic growth in a dynamic environment.
- Company: Join BaxterStorey, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Flexible working environment with great career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive culture.
- Qualifications: Experience in management, strong leadership, and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced and visionary General Manager to lead our operations in Hamilton, United Kingdom. This is a permanent position offering the opportunity to drive strategic growth, operational excellence, and organisational success. The successful candidate will be responsible for overseeing all aspects of business operations, managing teams, and delivering exceptional results whilst maintaining our commitment to core values and customer satisfaction.
Responsibilities
- Develop and execute strategic business plans aligned with organisational objectives, ensuring sustainable growth and competitive advantage.
- Manage profit and loss (P&L) responsibilities, including budgeting, financial forecasting, and cost optimisation without compromising service quality.
- Lead, recruit, train, and develop high‑performing teams across all departments; provide coaching, mentorship, and regular appraisals to foster career progression.
- Establish and maintain a culture of transparency, collaboration, and inclusivity where all team members feel valued and motivated.
- Oversee operational performance, implement process improvements, and drive efficiency across all business functions.
- Ensure compliance with all regulatory requirements, health and safety protocols, and organisational policies; embed a safety‑first culture throughout the organisation.
- Build and maintain strong relationships with key stakeholders, customers, and external partners to enhance business reputation and opportunities.
- Monitor key performance indicators (KPIs) and business metrics; analyse data to inform strategic decision‑making and identify areas for improvement.
- Champion innovation and stay informed of industry trends; incorporate new ideas and best practices into operational strategies.
- Manage change initiatives effectively, ensuring smooth transitions and team buy‑in during organisational transformations.
- Communicate clearly and transparently with all levels of the organisation; provide regular updates on business performance and strategic direction.
Required Skills and Experience
- Proven experience in a general management or senior leadership role commensurate with the responsibilities of this position.
- Demonstrated expertise in P&L management, financial analysis, and business planning.
- Strong people management and leadership skills with the ability to inspire, motivate, and develop high‑performing teams.
- Excellent analytical and problem‑solving abilities; capability to make decisive decisions in complex situations.
- Proficiency in operational management and process improvement methodologies.
- Strong communication skills (written and verbal) with the ability to engage effectively with diverse audiences.
- Experience in stakeholder management and relationship building.
- Knowledge of compliance, regulatory requirements, and health and safety standards relevant to the sector.
- Project management experience and ability to manage multiple priorities simultaneously.
- Resilience and adaptability in fast‑paced, dynamic environments.
- Alignment with organisational core values and commitment to inclusive, ethical business practices.
- Flexibility and willingness to adapt to evolving business needs.
- Strong organisational and time‑keeping abilities.
Desirable Skills
- Experience in change management and organisational transformation.
- Knowledge of business development and growth strategy.
- Familiarity with performance management systems and appraisal processes.
- Experience working within matrix or complex organisational structures.
Education and Certifications
- Bachelor's degree in Business Administration, Management, or a related discipline (or equivalent professional experience).
- Professional qualifications in management, business, or finance.
Benefits
- 28 days holiday including bank holidays.
- Birthday off.
- 3 volunteering days.
- 3 days grandparent leave.
- 24 weeks enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities.
- Apprenticeships opportunities for all experience levels.
- Pension and life insurance.
- Discounts available on our Perkbox app; high street shops, holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
We are an inclusive employer and welcome applications from people of all ages, abilities, gender identities, sexual orientations, races, religions and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity and inclusion (ED&I) among our workforce and aims to have a workforce that truly represents society.
Chef Manager employer: Cath Org
BaxterStorey is an exceptional employer located in Hamilton, United Kingdom, offering a vibrant work culture that prioritises inclusivity and employee well-being. With a strong commitment to professional development, employees benefit from bespoke training opportunities, generous leave policies, and a supportive environment that fosters career progression. The company values transparency and collaboration, ensuring that every team member feels valued and motivated to contribute to the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Chef Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cath Org. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cath Org
Don't be shy about reaching out to Cath Org directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Chef Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cath Org and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cath Org
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
