At a Glance
- Tasks: Supervise catering teams and ensure high-quality service for the over-55 community.
- Company: Caterplus, a people-first business creating warm, welcoming spaces.
- Benefits: Free meals, flexible hours, 28 days holiday, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in customer service and team leadership; catering experience is a plus.
The predicted salary is between 16000 - 17000 £ per year.
Caterplus - More Than a Meal, It's a Community. At Caterplus, we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.
What you'll be doing...
- Proactively supervise catering teams on site as well as recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.
- Motivating and managing a team.
- Controlling and managing a budget.
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence.
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.
Working Pattern: Monday to Friday | 20 hours per week
Salary: £16,163.40 (£15.50 per hour)
What can you bring?
- Genuine interest in customer service excellence.
- Focused on the front line.
- Proven team leader experience.
- Self-motivated and able to work well unsupervised.
- Previous experience within catering desirable.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life's important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You'll Love Working Here
We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we're happy to help!
Ready to join us? Hit 'Apply Now' and let's chat!
Cafe Supervisor in Stevenage employer: Caterplus
At Caterplus, we pride ourselves on being more than just a catering service; we are a community that values connection and support for the over-55 demographic. As a Cafe Supervisor, you will thrive in a people-first environment that prioritises employee wellbeing, offering flexible working hours, generous holiday allowances, and ample opportunities for career growth. With a commitment to diversity and inclusion, we ensure every team member feels valued and empowered, making Caterplus an exceptional place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with the community. This will help you connect your values with theirs during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your team leadership skills and customer service passion, as these are key for the Cafe Supervisor role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early to show you're serious about the position. Remember, first impressions count, especially in a people-first business like Elior.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cafe Supervisor in Stevenage
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for customer service and team leadership.
Tailor Your Application:Make sure to highlight your relevant experience in catering and team management. Use examples that demonstrate how you've motivated teams or handled challenges in a similar environment. This helps us see how you'd fit right in!
Show Your Enthusiasm:Express your genuine interest in working with the over-55 community and creating a welcoming atmosphere. We love candidates who are excited about making a difference in people's lives through great food and service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Caterplus
✨Know Your Stuff
Before the interview, make sure you understand what Caterplus is all about. Familiarise yourself with their mission of creating community spaces and serving delicious meals. This will help you connect your experience and passion for customer service to their values.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be managing a team. Be ready to share specific examples of how you've motivated and supported colleagues in the past. Think about times when you’ve successfully led a team or improved service quality – these stories will make you stand out!
✨Be Ready for Practical Questions
Expect questions about food safety, health regulations, and budget management. Brush up on your knowledge of COSHH and H&S regulations, as well as any relevant experience you have in catering. Showing that you’re well-versed in these areas will demonstrate your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support employee wellbeing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.