At a Glance
- Tasks: Lead teams to deliver top-notch service and manage operational performance across multiple sites.
- Company: Elior Support Services, a leader in the food service industry.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Field-based role with opportunities for growth and development.
- Why this job: Make a real impact on food quality and customer experience while leading diverse teams.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 38250 - 46750 £ per year.
Elior Support Services - The People Behind Every Plate. Every great meal starts somewhere. Not just in our kitchens, but in the teams that support them. Whether you're driving strategy, managing risk, building brands, supporting our people, or keeping our business running smoothly, your work helps create the conditions for great food and exceptional service.
Working Pattern: 5 Days over 7 | Field-based
What you'll be serving up...
- As an Operations Manager, you'll be responsible for the operational and commercial performance of your sites, leading and developing teams to deliver an efficient, high-quality service to Elior UK, our customers and clients.
- Leading, motivating and developing teams across multiple sites.
- Supporting Site Managers with recruitment, training, development and performance management.
- Managing budgets and identifying opportunities to improve financial performance.
- Building strong internal and external relationships, including client liaison and management reporting.
- Driving operational excellence, customer service and consistently high standards.
- Supporting menu planning.
Operations Manager - M4 Corridor in Bath employer: Caterplus
Elior Support Services is an exceptional employer that values its people and fosters a collaborative work culture. As an Operations Manager, you will benefit from comprehensive training and development opportunities, ensuring your career growth while working in a dynamic environment across the M4 Corridor. With a focus on operational excellence and customer satisfaction, you'll play a vital role in shaping memorable dining experiences, all while being part of a supportive team that celebrates every success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - M4 Corridor in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caterplus. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caterplus
Don't be shy about reaching out to Caterplus directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - M4 Corridor in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caterplus and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caterplus
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
