Digital Project Coordinator in Solihull

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.

As the Digital Project Coordinator, you will support our fast growing customer facing businesses, Cat Job Site Solutions and Caterpillar Safety Services, as part of the Business Systems Support Team. You will be instrumental in maintaining our current business systems while developing new ways to drive efficiency and automation through data sourcing and visualization. Our customers and Cat dealer teams rely on insights generated by our business systems and customer facing teams to deliver on contractual obligations and create customer value.

This role represents and supports the business system needs of several teams across operations, sales, equipment health monitoring, maintenance & repair strategy, pricing, and contracts. This role requires strong communication skills within the team and across process partners in order to support requests, translate business need, develop requirements, identify and validate multiple data sources, determine priorities, and deliver solutions. The role primarily oversees the assignment and execution of data sourcing and visualization projects through contracted technical service teams and executes individual project work as necessary.

• Working within the team and across process partners to support requests, translate the business need, develop requirements, identify and validate multiple data sources, determine priorities, and deliver solutions.
• Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.
• Directing and motivating project team as the representative of the product owner business needs.
• Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
• Monitoring project results for significant deviations. Ensuring adherence to quality standards and processes.

• Experience: Worked in an IT capacity serving the data reporting and visualization needs of an internal or external business unit, used Agile Methodology, Azure DevOps, Tableau or Power BI, and Snowflake platform, and supported systems with multiple different data sources and data owners.
• Attitude: Service oriented mindset; someone that likes to help others.
• Aptitude: Naturally inquisitive with an interest in business insights.
• Skill: Well organized, strong communication, problem solver, report generation with visualization tools (Tableau, Power BI), multi-lingual (preferred).
• Interest: Desire to work within or directly supporting customer facing business units.

• IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
• IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT standards, policies, and procedures.
• Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
• IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.

This position may require occasional domestic travel (less than 10%).

We offer a wide range of employee benefits including - 25 days annual leave plus bank holidays including additional service days awarded each year, 10% Bonus target, Defined Contribution Pension Scheme (Contribution double by Company up to 10%), Share Ownership Scheme (50% company matched), Personalised flexible benefits, Employee Assistance Programme, Free onsite parking.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates: July 12, 2024 - July 26, 2024

Caterpillar is an Equal Opportunity Employer (EEO).