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For Companies At a Glance
- Tasks: Lead initiatives to drive sales growth and profitability in parts and service.
- Company: Join Caterpillar, a global leader in sustainable community building and innovation.
- Benefits: Enjoy 25 days annual leave, up to 18% bonus, and flexible working options.
- Why this job: Be part of a team shaping the future with green energy solutions and impactful projects.
- Qualifications: Customer-focused with strategic thinking and problem-solving skills; experience in procurement is a plus.
- Other info: Flexible working arrangements considered to fit business needs.
The predicted salary is between 48000 - 72000 £ per year.
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you\’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Senior Parts & Service Consultant – Aftermarket
Salary: £60,000 – £74,000 (depending on experience)
Location : Peterborough / Birchwood
Benefits:
25 days annual leave,
Up to 18% Bonus
Cash Car Allowance – £600pcm.
Contributory pension scheme – Caterpillar will double the employee\’s contribution Up to 10%
Contributory share scheme – Caterpillar will match 50% of the employee\’s contribution.
Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
Flexible working arrangements will be considered for this role, in-line with the needs of the business.
About IPSD
Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
Job Summary
A fantastic opportunity has become available for an Aftermarket Senior Parts & Service Consultant to join our Sales, Marketing, Servicing & Parts (SMSP) Aftermarket team. As the Aftermarket Senior Parts & Service Consultant, you will be responsible for ownership of multiple categories of parts where you will identify, evaluate, and develop initiatives that drive sales growth objectives and profitability.
Some of the key areas include Products, Price, Promotion and Place and ensuring our network has sufficient sales training and support for successful implementation. leading research of growth and expansion opportunities, project leadership and provide expertise in the development and implementation for the lifecycle of our products and services.
What You Will Do:
Analyzing company profile and its operations to develop and align the marketing strategies with the organization\’s goals and objectives.
Conducting market/competitive research to identify new opportunities and industry trends.
Establishing metrics to monitor and review the effectiveness of existing marketing strategies, suggesting necessary interventions for improvement.
Maintaining effective internal communications in the marketing department to discuss and align the marketing strategy to the changing organizational scenarios.
Leading projects that support our organizational strategy.
What You Have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
Strategic Thinking : Knowledge of the importance of \”big picture\” thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Level Working Knowledge:
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Level Working Knowledge:
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
Level Working Knowledge:
Top Candidates Will Also Have:
Gained skills through working within a category procurement environment with an understanding of go-to market strategies.
Technical leadership
Ability to drive actions through the organization.
Strong commercial acumen within a sales environment
Project Management or Six Sigma black belt experience
Senior Parts & Service Consultant – Aftermarket employer: Caterpillar
Contact Detail:
Caterpillar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts & Service Consultant – Aftermarket
✨Tip Number 1
Familiarise yourself with Caterpillar's products and services, especially in the aftermarket sector. Understanding their offerings will help you speak confidently about how you can contribute to their sales growth and profitability.
✨Tip Number 2
Network with current or former employees of Caterpillar, particularly those in the IPSD division. They can provide valuable insights into the company culture and expectations for the Senior Parts & Service Consultant role.
✨Tip Number 3
Stay updated on industry trends and competitive landscape within the aftermarket sector. This knowledge will enable you to discuss potential growth opportunities during interviews and demonstrate your strategic thinking skills.
✨Tip Number 4
Prepare to showcase your problem-solving abilities and project management experience. Be ready to discuss specific examples where you've successfully led initiatives that align with the responsibilities of the role.
We think you need these skills to ace Senior Parts & Service Consultant – Aftermarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Parts & Service Consultant role. Focus on your customer focus, strategic thinking, and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Caterpillar's mission and how your background in aftermarket services can contribute to their goals. Be specific about your achievements and how they relate to the job description.
Highlight Relevant Experience: In your application, emphasise any experience you have in category procurement, project management, or consulting. Use concrete examples to demonstrate your technical leadership and commercial acumen.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Caterpillar
✨Understand the Company Culture
Before your interview, take some time to research Caterpillar's values and culture. They emphasise teamwork and community, so be prepared to discuss how you can contribute to their mission of building a better world.
✨Showcase Your Problem-Solving Skills
As a Senior Parts & Service Consultant, you'll need to demonstrate your ability to identify and resolve issues. Prepare examples from your past experiences where you've successfully tackled challenges, particularly in sales or service environments.
✨Highlight Your Strategic Thinking
Caterpillar is looking for candidates who can think strategically. Be ready to discuss how you've developed marketing strategies or identified growth opportunities in previous roles, showcasing your big-picture thinking.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the role, team dynamics, and future projects at Caterpillar. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
