Quality Support Technician
Quality Support Technician

Quality Support Technician

Desford Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Rework parts, conduct audits, and communicate defects to ensure quality.
  • Company: Join Caterpillar, a Fortune 100 company committed to excellence and sustainability.
  • Benefits: Enjoy flexible working arrangements, competitive salary, and growth opportunities.
  • Why this job: Make a real impact on machine quality while developing your skills in a supportive environment.
  • Qualifications: Basic engineering drawing knowledge and excellent communication skills are essential.
  • Other info: Training and mentorship provided to help you thrive from day one.

The predicted salary is between 28800 - 42000 £ per year.

  • Rework parts and machines as required.

  • Conduct audits on parts, partially or fully built machines to a takt time following inspection standard work.

  • Record defect information in detail via electronic, manual processes or visual boards.

  • Clearly communicate defects to other areas and support area personnel as issues arise.

  • Provide detailed quality feedback at daily quality meetings.

  • Participate in defect investigations and components inspection and Projects as required.

  • Investigate analyse and identify the Root Cause and operate the NCM process.

  • Update and Maintain Electronic Quality systems as required.

  • Support and train new team members.

  • Create and validate checklists both manually and electronically.

  • Read and interpret Engineering drawings.

  • Adhere to the Company’s Values in Action, Integrity, Commitment, Excellence, Teamwork and Sustainability., Flexible working arrangements will be considered for this role, in-line with the needs of the business

As Quality Technician within Building Construction Products (BCP) you will support as we seek to maintain and improve the quality of machines leaving the Desford facility. You will have the ability to MIG Weld, Weld Finish, Stud Weld, Thread Tapping and Stud/Bolt Extraction techniques. The role will also rotate around different areas such as PDI, IQA, PQC, Dimensional and within the office., * Basic knowledge of reading engineering drawings

  • The ability to read and follow standard work

  • A desire to help improve the build quality of our machines

  • Excellent communication skills

Desired applicants will possess the following:

  • Quality experience

  • AQE/BIQ processes

  • Experience within a manufacturing environment

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company. Your power our success and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

Quality Support Technician employer: Caterpillar

At Caterpillar, we pride ourselves on being an exceptional employer, offering a supportive work culture that values integrity, commitment, and teamwork. As a Quality Support Technician at our Desford facility, you'll benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth within a Fortune 100 company. Join us to make a meaningful impact while enjoying a competitive salary and a work-life balance that empowers your success.
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Contact Detail:

Caterpillar Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Support Technician

✨Tip Number 1

Familiarize yourself with the specific quality standards and inspection processes used in the manufacturing environment. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to contribute from day one.

✨Tip Number 2

Brush up on your MIG welding and other relevant techniques mentioned in the job description. Being able to discuss your hands-on experience with these skills can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss how you've effectively communicated defects and collaborated with team members in past roles. Highlighting your communication skills will align well with the company's emphasis on teamwork and integrity.

✨Tip Number 4

Consider joining our Talent Community to stay updated on future opportunities and insights about the company culture. This can give you an edge by showing your genuine interest in being part of our team.

We think you need these skills to ace Quality Support Technician

Rework and Repair Skills
Audit and Inspection Techniques
Defect Documentation
Effective Communication
Quality Feedback Provision
Defect Investigation
Root Cause Analysis
NCM Process Operation
Electronic Quality Systems Maintenance
Training and Support for Team Members
Checklist Creation and Validation
Reading and Interpreting Engineering Drawings
Standard Work Adherence
MIG Welding Skills
Weld Finishing Techniques
Stud Welding Techniques
Thread Tapping Skills
Stud/Bolt Extraction Techniques
Manufacturing Environment Experience
AQE/BIQ Process Knowledge

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Quality Support Technician position. Understand the key responsibilities, such as conducting audits and communicating defects, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in quality control or manufacturing environments. Mention specific skills like MIG welding or familiarity with AQE/BIQ processes that align with the job requirements.

Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've effectively communicated defects or collaborated with team members in past positions.

Demonstrate Commitment to Quality: Express your desire to improve build quality and your understanding of quality systems in your application. This could include mentioning any relevant training or certifications you have that relate to quality assurance.

How to prepare for a job interview at Caterpillar

✨Understand the Role Requirements

Make sure you thoroughly understand the responsibilities of a Quality Support Technician. Familiarize yourself with processes like defect investigation, root cause analysis, and the NCM process, as these will likely come up during your interview.

✨Showcase Your Communication Skills

Since clear communication of defects is crucial, prepare examples from your past experiences where you effectively communicated issues to team members or other departments. This will demonstrate your ability to work collaboratively.

✨Prepare for Technical Questions

Be ready to discuss your experience with engineering drawings and quality processes. Brush up on your knowledge of MIG welding and other techniques mentioned in the job description, as technical questions may be part of the interview.

✨Emphasize Your Commitment to Quality

Express your desire to improve build quality and your understanding of the importance of quality in manufacturing. Share specific instances where you contributed to quality improvements in previous roles.

Quality Support Technician
Caterpillar
C
  • Quality Support Technician

    Desford
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-02-04

  • C

    Caterpillar

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